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- Tasks: Lead the International Claims Third Party team and manage vendor relationships.
- Company: AIG is transforming risk management with a focus on customer support and claims excellence.
- Benefits: Enjoy a comprehensive benefits package focused on health, wellbeing, and professional development.
- Why this job: Join a culture of belonging and make a real impact in global claims handling.
- Qualifications: Significant leadership experience in claims and strong negotiation skills required.
- Other info: AIG values diversity and provides equal opportunities for all applicants.
The predicted salary is between 72000 - 108000 £ per year.
International Claims Third Party Director
International Claims Third Party Director
Apply locations London time type Full time posted on Posted Yesterday job requisition id JR2406278
At AIG, we are reimagining the way we help customers to manage risk. Join us as a (insert Job Title) to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.
Make your mark in Claims
Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.
About the role
Reporting directly to the Global Head of Claim Third Party Management, the role will be responsible for the management of the Claims Vendor function for AIG International business. Claim Vendors include Legal Vendors (law firms) and Non Legal Vendors (claim adjusting support third parties). The role will focus on leading the function in establishing/managing all strategic Claim Vendor panels across UK, EMEA, APAC, LAC ensuring all contracts, rates, billing processes are implemented and managed correctly.
How you’ll make an impact
- Manage the International Claim Third Party team, to oversee the end-to-end acquisition of panel Claim Vendors, who support claim adjudication and litigation commodities. This shall include:
- Oversee/negotiate commercial contracts from AIG’s Claim Vendor contract template with Claims Vendors to be a preferred AIG Claim panel Vendor;
- Lead Claim Vendor pricing negotiations;
- Document and summarize the agreed commercial terms accurately;
- Oversee the collection and storage of all required due diligence documentation in line with the team’s standard operating process.
What you’ll need to succeed
- Significant experience working with Claim, and leadership roles.
- Significant experience and expertise with a track record for the management or oversight of Claims.
- Experience in developing and analysing detailed commercial financial propositions.
- Experience working with commercial negotiations and drafting contracts.
- Proactive attitude with problem-solving skills, strong logic skills and critical thinking.
- Data-driven with skillsets for reporting and analysing data metrics.
- Experience building strong, meaningful internal and external relationships.
- Exhibits confidence in self and others; inspires and motivates others to perform well. Excellent team building, and coaching skills.
- Proven ability to effectively communicate data metrics and insight to key stakeholders and executives.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of belonging
We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to
Functional Area:
CL – Claims AIG Claims, Inc.
#J-18808-Ljbffr
International Claims Third Party Director employer: American International Group
Contact Detail:
American International Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land International Claims Third Party Director
✨Tip Number 1
Familiarize yourself with the latest trends in claims management and vendor negotiations. Understanding the current market landscape will help you engage in meaningful discussions during interviews and demonstrate your proactive attitude.
✨Tip Number 2
Network with professionals in the claims industry, especially those who have experience with third-party vendor management. Building these connections can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed claims or negotiated contracts in the past. Highlighting your leadership skills and problem-solving abilities will set you apart from other candidates.
✨Tip Number 4
Stay updated on AIG's recent initiatives and values, particularly regarding their approach to claims management. This knowledge will allow you to align your responses with their corporate culture during the interview process.
We think you need these skills to ace International Claims Third Party Director
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the International Claims Third Party Director position. Understand the key responsibilities and required skills, as this will help you tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasize your significant experience in claims management and leadership roles. Provide specific examples of your expertise in commercial negotiations and contract drafting to demonstrate your fit for the role.
Showcase Problem-Solving Skills: AIG values a proactive attitude with strong problem-solving skills. Use your application to illustrate how you've successfully navigated challenges in previous roles, particularly in claims management or vendor negotiations.
Tailor Your Application: Customize your CV and cover letter to reflect the language and requirements mentioned in the job description. This shows that you have a genuine interest in the position and understand what AIG is looking for in a candidate.
How to prepare for a job interview at American International Group
✨Showcase Your Leadership Experience
Make sure to highlight your significant experience in leadership roles within claims management. Prepare specific examples of how you've successfully led teams and managed vendor relationships, as this will demonstrate your capability to oversee the International Claim Third Party team.
✨Demonstrate Negotiation Skills
Be ready to discuss your experience with commercial negotiations and contract drafting. Share examples of successful negotiations you've led, particularly in the context of claims vendors, to illustrate your ability to manage and negotiate contracts effectively.
✨Emphasize Data-Driven Decision Making
Since the role requires a data-driven approach, prepare to discuss how you've used data metrics to inform decision-making in previous positions. Bring examples of how you've analyzed financial propositions or reporting metrics to support your strategies.
✨Communicate Effectively
Effective communication is key in this role. Practice articulating complex ideas clearly and concisely, especially when discussing marketplace intelligence and vendor capabilities. Be prepared to explain how you've communicated data metrics to stakeholders in the past.
