Payments Expert

Flights Payout SME

A global financial services client is looking for an experienced Flight Payout SME to work with a leading travel sector end client on a large scale project. This is an inside IR35 contract role working 2-3 days on site per week in central London.

Key Responsibilities:

1. Payment Strategy & Commercial Enablement

• Serve as the go-to expert for all flight-related payout matters, particularly airline settlement mechanisms.
• Define, refine, and support the execution of a strategic flight payments roadmap aligned with customer behaviours and market trends.

2. Opportunity Discovery

• Identify gaps and develop robust business cases to optimize payment processes.
• Drive cross-functional execution to remove friction points impacting revenue and customer experience (NPS).

3. Stakeholder Engagement

• Collaborate with Product, Tech, Finance, Legal, Risk, and external PSPs to deliver scalable, compliant solutions and enhancements.

4. Risk & Compliance Advisory

• Provide business-oriented advice on regulatory impacts (SCA, PSD2, PCI DSS, IATA guidelines) and industry standards.

Qualifications & Experience

• 8+ years of experience in thepayments ecosystem, with a strong focus on theairline or flights industry.
• Deep understanding of airline-specific payment flows (e.g., GDS, NDC, BSP/ARC, interline).
• Expertise invirtual credit card (VCC) acceptanceand other flight payment instruments.
• Commercial acumen and the ability to build business cases that support strategic decision-making.
• Excellent cross-functional stakeholder management and communication skills.
• Comfortable using data to uncover insights, assess performance, and drive improvements.

12 Months

Inside IR35