At a Glance
- Tasks: Lead a team to transform data into actionable insights for business strategies.
- Company: Join Reward, a data-driven company shaping market strategies and consumer experiences.
- Benefits: Enjoy 25 days annual leave, flexible working, private healthcare, and more perks!
- Why this job: Make a real impact on business strategy while mentoring a high-performing team.
- Qualifications: Strong data analysis skills, experience with statistical methods, and proficiency in Excel required.
- Other info: Hybrid working model with a vibrant company culture and social events.
The predicted salary is between 43200 - 72000 £ per year.
Insights Director
Department: Insights
Employment Type: Permanent
Location: London
Description
Data is at the heart of Reward’s business, and the Insights Director plays a pivotal role in transforming this data into actionable insights. Working in a dynamic and data-rich environment, you will analyse billions of purchase transactions and consumer behaviours, leveraging advanced analytics techniques to guide internal teams and key partners like Experian and Visa. Your work will have a direct commercial impact, from shaping market strategies for food delivery brands to advising retailers on expansion opportunities.
This role is an exciting opportunity for an experienced leader passionate about driving business strategy through data-driven insights. You will combine deep technical expertise with strategic vision, guiding a team to deliver impactful insights that influence Reward’s strategic direction.
Key Responsibilities
Strategic Leadership & Insight Generation
- Lead the insights team in developing data-driven recommendations for business strategy.
- Drive qualitative and quantitative research efforts, including customer behaviour analysis, market trends, and loyalty programme performance.
- Translate data into actionable insights to inform business strategies, marketing initiatives, and customer experiences.
- Produce thought leadership content that demonstrates the value of Reward’s first-party data.
Stakeholder Collaboration & Insight Delivery
- Partner with cross-functional teams (retail, banking, marketing, product, operations) to optimize customer experiences and improve business performance.
- Present insights and recommendations to senior stakeholders in an understandable and actionable manner.
Team Leadership & Innovation
- Mentor and grow a high-performing team of analysts, fostering a culture of continuous improvement.
- Stay ahead of industry trends, research methodologies, and technological advancements to ensure cutting-edge insights.
Skills Knowledge and Expertise
Data Analysis & Statistical Techniques:
- Strong knowledge of statistical methods and tools (e.g. regression analysis, segmentation, hypothesis testing) and experience with data analysis software (e.g. R, Python).
Data Management:
- Experience with data management tools and platforms, including SQL, AWS, Excel.
Advanced Excel:
- Advanced proficiency with Excel for analysis and reporting, including pivot tables, complex formulas, and data modelling.
Business Intelligence:
- Experience with advanced business intelligence (BI) platforms and data automation tools to streamline the insights generation process.
CRM & Customer Analytics:
- Understanding of customer behaviour analytics, marketing attribution techniques, and loyalty program insights.
Product Metrics & KPIs:
- Define, track, and report on key performance indicators (KPIs) to assess product performance and iteratively improve upon it. Lead the analysis of product data to make informed decisions.
A/B Testing & Experimentation:
- Knowledge of experimentation methods like A/B testing, cohort analysis, and other performance evaluation techniques.
Benefits
- Annual Leave: 25 days + bank holidays
- Company holiday: 3 additional days off between Christmas & New Years
- Ability to buy and sell holiday days as well as the ability to bank days (tenure dependent)
- Flexible working options: we are operating a hybrid working model with 3 days a week from the office
- Pension: Hargreaves Lansdown – 6% matched contribution
- Employee share scheme
- Generous family friendly cover
- Private healthcare – Bupa
- Income protection
- Critical illness cover
- Life insurance cover
- Dental cover
- Optical cover
- Yulife app for access to employee wellbeing and discounts
- Perks at Work, cashback/discount shopping site
- Employee referral scheme
- Salary sacrifice program which includes cycle to work scheme, electric car scheme and season ticket loans
- Volunteering program
- Company events i.e. Christmas party, all-company event and other social/hosted events during the year (we have an active social committee!)
- Team socials
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Insights Director employer: Rewardinsight
Contact Detail:
Rewardinsight Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insights Director
✨Tip Number 1
Familiarize yourself with the latest trends in data analytics and consumer behavior. This will not only help you understand the industry better but also allow you to speak confidently about how you can leverage these insights for Reward's business strategies.
✨Tip Number 2
Network with professionals in the data analytics field, especially those who have experience in retail and banking sectors. Engaging with industry peers can provide valuable insights and potentially lead to referrals that could enhance your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've used data to drive business decisions in previous roles. Highlighting your past successes will demonstrate your capability to generate actionable insights that align with Reward's goals.
✨Tip Number 4
Stay updated on the tools and technologies mentioned in the job description, such as SQL, R, and advanced Excel techniques. Being proficient in these tools will not only boost your confidence but also show that you're ready to hit the ground running.
We think you need these skills to ace Insights Director
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of the Insights Director position. Familiarize yourself with the key skills required, such as data analysis, statistical techniques, and team leadership.
Tailor Your CV: Customize your CV to highlight relevant experience in data analysis, stakeholder collaboration, and team leadership. Use specific examples that demonstrate your ability to transform data into actionable insights and drive business strategy.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for data-driven insights and your strategic vision. Mention how your previous experiences align with the company's goals and how you can contribute to their success.
Highlight Technical Expertise: In your application, emphasize your proficiency with data management tools, statistical methods, and business intelligence platforms. Provide examples of how you've used these skills to achieve impactful results in past roles.
How to prepare for a job interview at Rewardinsight
✨Showcase Your Data Expertise
Be prepared to discuss your experience with data analysis and statistical techniques. Highlight specific projects where you utilized tools like R or Python to derive actionable insights, as this role heavily relies on advanced analytics.
✨Demonstrate Strategic Thinking
Illustrate how you've previously transformed data into strategic recommendations. Share examples of how your insights influenced business strategies or marketing initiatives, showcasing your ability to connect data with commercial impact.
✨Engage with Stakeholders
Prepare to discuss your experience in collaborating with cross-functional teams. Emphasize your communication skills and provide examples of how you've presented complex insights to senior stakeholders in a clear and actionable manner.
✨Highlight Leadership Skills
As a potential leader, it's crucial to convey your mentoring experience. Talk about how you've developed high-performing teams and fostered a culture of continuous improvement, aligning with the role's emphasis on team leadership and innovation.