Operations Manager

My client is seeking an experienced and strategic Operations Executive to

Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.
join their expanding team.
This is an exciting opportunity to shape the vision of a fast-growing group of pubs, restaurants and new ventures in Eastbourne and beyond.
The Role
* Develop and implement operational strategies to improve efficiency, productivity, and service quality across all sites.
* Oversee day-to-day operations, ensuring compliance with company policies and industry regulations
* Lead, support, and develop site managers and their teams, promoting a culture of excellence, accountability, and continuous improvement
* Analyse performance data to identify trends and make informed decisions that support business growth
* Work collaboratively with General Managers and department heads to align site operations with overarching business goals
* Partner with the Finance Manager to ensure budget adherence and achievement of profitability targets
* Champion exceptional customer service by providing training and guidance to General Managers and their teams
* Conduct regular operational reviews and audits to identify opportunities for enhancement and innovation
* You will be instrumental in streamlining processes, optimising resources, and driving profitability across multiple sites.
* A passion for hospitality, paired with strong leadership and organisational skills, is essential in this role.
* Proven experience in operations management, within the hospitality industry
* Strong leadership and team management skills, with the ability to inspire and motivate across multiple locations
* Excellent analytical, strategic thinking, and problem-solving abilities
* Clear and confident communicator with strong written and verbal communication skills
* Highly organised, with the ability to manage multiple priorities under
* pressure
* Solid understanding of hospitality operations and best practices
* Flexibility to travel between sites regularly as required
We endeavour to reply to all applications, however, if you haven`t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel