Compliance Manager UK

Open is an Australian-founded insurtech company on a mission to deliver the best insurance experiences for the world. We have grown rapidly since launching in the UK, working with some of the UK's leading consumer brands. Now, we are looking for a Compliance Manager to drive our customer outcome oversight and regulatory compliance functions as we scale.

Reporting to the Chief Commercial and Insurance Officer, you will have the opportunity to have a direct impact on customer outcomes and get hands-on on everything from new product launches to our biggest partnerships. This is a fantastic opportunity for an ambitious compliance manager to join a scaling business and accelerate your career.

What You’ll Do

• Customer outcome reporting & oversight - Manage regulatory and customer outcome reporting for our Board, underwriters and the FCA, taking ownership of recommendations and actions and seeing them through to completion.
• Support product innovation - Collaborate with distribution partners, underwriters and the wider team to launch innovative new products and experiences within the regulatory environment we operate in.
• Ensure regulatory alignment - Oversee adherence to insurance product terms and underwriting agreements.
• Scale governance frameworks - Drive Open's compliance and insurance governance strategies, processes and controls, working closely with our Risk and Compliance advisors.
• Maintain compliance excellence - Keep our internal compliance documentation up to date, oversee compliance training, and proactively navigate regulatory changes.

We firmly believe your career is what you make it. There’s no shortage of things to do at Open, and in this role you will have exposure to all parts of our business in the UK. You will also get a chance to learn from, and share your own learnings and experience with, the broader global team.

Requirements

• 3-5 years of 1st-line compliance or other relevant experience in the financial services sector, ideally in insurance.
• A strong understanding of the FCA Handbook and Consumer Duty.
• Experience in a fast-growth start-up or scale-up will be beneficial.
• The ability to create plans, prioritise and then roll up your sleeves and get things done.
• A "no excuses" attitude to delivering great experiences for our customers and our partners and taking ownership when you see a problem that needs fixing.
• Excitement to learn new things and challenge yourself when faced with complex problems.
• To be very organised and able to manage multiple projects at once in a fast-paced scale-up environment.
• Strong analytical, critical thinking, problem solving and communication skills.
• Proven ability to work effectively with data, ideally with modern data tools like Snowflake.
• The ability to build and manage relationships with other Open teams and external partners.

Benefits

It’s an exciting time to join our team and be part of a company that is solving some of the most exciting problems at the intersection of insurance and technology. We provide our team with:

• Highly competitive compensation, including share options.
• High levels of autonomy and trust.
• Growth opportunities internally.
• Flexible working.
• Annual allowance for professional development.

At Open, we celebrate diversity and are committed to providing an inclusive environment for all employees. We encourage you to apply even if your experience doesn’t exactly match the job description. We’re looking for people who are intellectually curious, courageous, innovative and passionate.