IT Project Manager

Job Description:

Essential Skills:

• A strong background in IT support, preferably within a hospitality environment.
• Experience in troubleshooting hardware and software issues.
• Excellent problem-solving skills.
• Strong communication skills, with the ability to explain technical issues clearly.
• A proactive and organised approach.
• Capable of working quickly and efficiently.

Desirable Skills

• Proven experience (5+ years) in technical project management or ICT leadership roles.
• Strong understanding of ICT systems including cloud services (e.g., Azure, AWS), infrastructure, networks, and enterprise applications.
• Solid knowledge of project management methodologies (e.g., Agile, PRINCE2, PMI).
• Excellent stakeholder communication and vendor management skills.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Relevant certifications (e.g., PMP, PRINCE2, ITIL, or Agile/Scrum) preferred.
• Bachelor’s degree in Computer Science, IT, Engineering, or a related field.

What you\’ll get in return:

• Training and development through our Imperial London Hotels Academy
• Access to fully funded apprenticeships (subject to eligibility)
• £1,000 for your chosen course for development once you complete our Buddy programme (subject to eligibility)
• Access to Supported Study Scheme (subject to eligibility)
• Opportunity to explore other roles within Imperial London Hotels after 1 year of service
• 50% discount to friends and family in our hotels on hotel rooms & 20% discount in our restaurants (subject to availability)
• Free meals on duty & Uniform & dry-cleaning
• £300 Refer a Friend Scheme
• Employee Assistance Programme- Supported by Hospitality Action
• Early Pay – Instantly access a portion of the pay you’ve already earned