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- Tasks: Assist customers with hire equipment needs and manage high-volume requests.
- Company: Join a dynamic team focused on delivering top-notch customer service in the hire industry.
- Benefits: Enjoy flexible working hours, competitive pay, and opportunities for career growth.
- Why this job: Be part of a vibrant culture that values teamwork and customer satisfaction.
- Qualifications: Previous experience in a hire desk environment is preferred but not essential.
- Other info: Great opportunity for those looking to kickstart their career in customer service.
The predicted salary is between 28800 - 43200 £ per year.
Are you someone with a passion and enthusiasm to provide excellent customer service? Do you have previous experience of working within a high-volume hire desk environment? Then we want to hear from you!
We need a Hire Desk Controller to join our team and be responsible for assisting customers with their requirements for hire equipment.
Here are some of the things you can expect to do:
- Handling custom…
Contact Detail:
MPH MR PLANT HIRE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Desk Controller
✨Tip Number 1
Familiarise yourself with the types of hire equipment we offer. Understanding our products will not only help you answer customer queries more effectively but also demonstrate your genuine interest in the role during any conversations.
✨Tip Number 2
Brush up on your customer service skills. Since this role is all about providing excellent service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories in an informal chat.
✨Tip Number 3
Network with current or former employees if possible. They can provide insights into the company culture and what it takes to succeed as a Hire Desk Controller, which can be invaluable when you're preparing for discussions.
✨Tip Number 4
Prepare questions to ask us during the interview. This shows your enthusiasm for the role and helps you gauge if we're the right fit for you. Think about what you want to know regarding team dynamics or growth opportunities.
We think you need these skills to ace Hire Desk Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and any previous roles in a hire desk environment. Use specific examples to demonstrate your skills and achievements relevant to the job.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your enthusiasm for the role. Mention why you are interested in working for this company and how your background makes you a great fit.
Highlight Relevant Skills: In your application, emphasise skills such as communication, problem-solving, and multitasking. These are crucial for a Hire Desk Controller, so make sure they stand out in your documents.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at MPH MR PLANT HIRE
✨Show Your Customer Service Skills
As a Hire Desk Controller, your ability to provide excellent customer service is crucial. Be prepared to share specific examples from your previous roles where you successfully handled customer inquiries or resolved issues.
✨Demonstrate Your Experience
Highlight your experience in a high-volume hire desk environment. Discuss the types of equipment you've worked with and how you managed multiple requests efficiently, showcasing your organisational skills.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face in the role and how you would address them, demonstrating your proactive approach.
✨Ask Insightful Questions
At the end of the interview, ask thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
