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- Tasks: Assist in managing student accommodation, ensuring top-notch service and smooth operations.
- Company: Join Homes for Students, the UK's leading independent provider of student accommodation.
- Benefits: Enjoy 25 days holiday, retail discounts, birthday leave, and a cycle-to-work scheme.
- Why this job: Be part of a dynamic team, support new students, and make a real impact in the community.
- Qualifications: Experience in team management, strong IT skills, and excellent organisational abilities required.
- Other info: We celebrate diversity and welcome applications from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
Join Homes for Students, the UK's leading independent provider of Student Accommodation, and become an Assistant General Manager at our The Glassworks Property in Leicester. This exciting opportunity offers 40 hours per week, working 9am - 5:30pm, Monday to Friday providing you with a dynamic and rewarding work experience.
As the Assistant General Manager, you will play a pivotal role in delivering exceptional customer service across our sales, maintenance, and housekeeping departments. With your strong leadership skills, you will collaborate closely with our dedicated team to uphold our company values and ensure optimal performance in every aspect of our operations.
The highlight of your role will be the bustling September period, where you will support the General Manager and the wider site team in the check-in, check-out, and room turnaround processes. Your excellent communication skills will be crucial in supporting our new students and managing any customer or operational challenges that arise.
Throughout your journey, you will receive unwavering support from our wider business and exceptional area and regional teams. We understand that this role encompasses a diverse range of skills, but we are committed to guiding you every step of the way as you thrive in your career with Homes for Students.
Person Specification:
- Previous experience in team management within a similar role or environment
- Proficiency in presenting and analysing information accurately and effectively
- Excellent organisational skills to ensure seamless operations
- Ability to work collaboratively, inspire, and motivate team members
- Strong IT skills, including proficiency in Microsoft Office software
- Knowledge of health and safety regulations is desirable but not essential
What's on offer:
- Generous holiday package of 25 days, plus bank holidays, to recharge and enjoy life outside of work. (pro rated for our part time colleagues)
- Access to a range of exclusive retail discounts to make your money go further.
- Take your special day off! Enjoy your birthday with a well-deserved break from work.
- Car leasing scheme to make your commute comfortable and convenient.
- Stay active and eco-friendly with our cycle-to-work scheme.
- Make a difference in the community with 2 charity days per annum.
- Life insurance for added peace of mind.
At Homes for Students, we embrace diversity and equal opportunities. As a proud member of Inclusive Employers, we believe in fostering an inclusive environment where employees from all backgrounds and communities can thrive. We welcome applications from everyone, and we are more than happy to discuss any reasonable adjustments you may require.
If you believe this role aligns with your aspirations, we eagerly await your application. Join us and embark on an exciting journey with Homes for Students.
Assistant General Manager - Student Accommodation employer: Homes for Students
Contact Detail:
Homes for Students Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager - Student Accommodation
✨Tip Number 1
Familiarise yourself with the student accommodation sector and Homes for Students specifically. Understanding our values and what sets us apart will help you demonstrate your enthusiasm and alignment with our mission during any discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in previous roles. Be ready to discuss specific challenges you've faced and how you motivated your team to overcome them.
✨Tip Number 3
Brush up on your organisational skills by thinking of ways to improve operational efficiency. Consider how you would handle busy periods, like the September check-in, and be prepared to share your strategies.
✨Tip Number 4
Network with current or former employees of Homes for Students if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Assistant General Manager - Student Accommodation
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in team management and customer service. Use specific examples that demonstrate your leadership skills and ability to work collaboratively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your skills align with the job description, particularly your organisational abilities and IT proficiency.
Highlight Relevant Experience: In your application, emphasise any previous roles that involved managing teams or working in student accommodation. Discuss how you handled challenges and contributed to operational success.
Showcase Communication Skills: Since excellent communication is crucial for this role, provide examples of how you've effectively communicated with team members and customers in past positions. This will demonstrate your suitability for the Assistant General Manager position.
How to prepare for a job interview at Homes for Students
✨Showcase Your Leadership Skills
As an Assistant General Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. This will show the interviewers that you can inspire and motivate others.
✨Understand the Company Values
Homes for Students places a high value on exceptional customer service and teamwork. Familiarise yourself with their mission and values, and be ready to discuss how your personal values align with theirs. This will help you stand out as a candidate who truly fits the company culture.
✨Prepare for Operational Scenarios
Given the dynamic nature of the role, think about potential operational challenges you might face during busy periods like September. Be prepared to discuss how you would handle check-ins, check-outs, and room turnarounds effectively while maintaining high customer satisfaction.
✨Highlight Your IT Proficiency
Since the role requires strong IT skills, particularly in Microsoft Office, be ready to discuss your experience with these tools. You might even want to mention specific projects where you've used technology to improve processes or communication within a team.
