Admissions Counselor

Join to apply for theAdmissions Counselorrole atGosnold Behavioral Health 4 days ago Be among the first 25 applicants Join to apply for theAdmissions Counselorrole atGosnold Behavioral Health Gosnold, Inc. is a nationally accredited non-profit leader in theprevention, treatment & recovery of mental health & substance usedisorders. We offer a full, end-to-end continuum of care offering a widerange of treatment options. Highly regarded for innovation, we offer acomprehensive patient centered continuum of care tailored to fit theneeds of each individual. Gosnold welcomes like-minded individuals whoare passionate about our mission to support people & families affectedby these disorders, & to promote lasting recovery. SUMMARY: TheAdmissions Coordinator (Evenings 3p-11p) is responsible for gatheringrelevant pre-admission patient information accurately & in a timelymanner, interpret the information & determine admission suitability orthe need for higher level clinical screening. This position will respondto patient, family or professional referent calls promptly & with a highdegree of sensitivity, courtesy, & professionalism. Intake Coordinatorwill project a warm & friendly demeanor to all patients, families, &referents. ESSENTIAL JOB FUNCTIONS/DUTIES/RESPONSIBILITIES: Provideexcellent customer service & communicate effectively with Gosnoldcustomers including patients, families, health care providers & otherreferring parties. Upon admission, determine preliminary payer status &verify health insurance coverage. Prepare & maintain accurate & completeelectronic/paper patient records, reflecting current level of care &other pertinent information. Initiate financial interviews with clients,as necessary & collect relevant documentation & money. Assist withfollow-up & collection activities to insure client payment for services.Communicate with other departments to insure maximum utilization &reimbursement. Clearly & accurately communicate knowledge of theprograms in the Gosnold service line & optimize referrals to Gosnoldinpatient, residential, family, or outpatient programs. Retain knowledge& awareness of key Gosnold referral accounts, i.e. clinical/medicalprofessionals, alumni, PCP?s, & prioritize their requests accordingly.Process patient records in accordance with established Gosnoldstandards, complete admission data entry accurately & in a timelymanner. Respond to general information requests (e.g., Twelve -Stepmeetings, etc.) by directing callers to websites or other informationsources. Interface with all levels of management & peers in a mannerthat promotes learning & mutual respect. Support new initiatives, seekcreative solutions to challenges, & participate in department & programimprovement projects. Collect & document pertinent financial & personalinformation relative to patient treatment. Understanding or ability tolearn about systems of addiction & mental health treatment. Collect &interpret clinical information provided by referents or prospectivepatients. Work as an active & cooperative member of the Patient Accessteam. Maintain accurate admission documents & prepare statisticalreports for management within established time schedules. Perform allOther Duties As Assigned. MINIMUM KNOWLEDGE, Experience, & SKILLSREQUIRED: Education: High School Diploma. Experience: Ability to use acomputer & web-based programs. Skills: Strong customer serviceorientation. Knowledge of electronic data systems. Ability to accuratelyenter data into an electronic health record system. Ability toMulti-task & Service Multiple Callers. BENEFITS (based On Full-timeemployment): Blue Cross & Blue Shield health & dental insurance Visioninsurance Medical & dependent care flexible spending accounts Generouspaid vacation, sick, & holiday time 403b retirement savings plan withemployer match Personal financial management services Life &supplemental life insurance Critical illness & accident insuranceEmployee Assistance Program Pet insurance Tuition assistance Seniority levelSeniority level Entry level Employment typeEmployment type Full-time Job functionJob function Education and Training Industries Hospitals and Health Care Referrals increase your chances of interviewing at Gosnold Behavioral Health by 2x Sign in to set job alerts for “Admissions Counselor” roles.We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr