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- Tasks: Lead a team delivering high-quality housing repairs and maintenance.
- Company: Join a social housing organisation dedicated to improving residents' quality of life.
- Benefits: Enjoy a full-time role with potential for flexible hours and impactful work.
- Why this job: Make a real difference in the community while developing your leadership skills.
- Qualifications: Experience in housing repairs and relevant qualifications are essential.
- Other info: Be part of an out-of-hours rota, including occasional weekend work.
The predicted salary is between 36000 - 60000 £ per year.
Goodman Masson are currently working with a social housing organisation in East Anglia to recruit for an interim Repairs Officer/DLO Team Leader.
Repairs Officer/DLO Team Leader – In-House Trade Team (DLO)
Full-Time | Temporary | Field-Based | 37 Hours per Week | Monday to Friday
Are you a proactive leader with a strong background in housing repairs and maintenance? Do you thrive in a fast-paced, hands-on environment where your decisions directly impact residents' quality of life? We're looking for a dynamic Repairs Officer to take day-to-day responsibility for a large in-house trade team delivering high-quality responsive repairs. This is a fantastic opportunity to shape and lead service delivery on the ground—ensuring homes are well maintained, safe, and places residents are proud to live in.
What You'll Be Doing:
- Lead and coordinate a busy Direct Labour Organisation (DLO) workforce, ensuring quality, timeliness, and value for money.
- Conduct full property surveys, raise and manage work orders, and oversee completion to a high standard.
- Drive performance across reactive repairs, planned works, and compliance with health and safety legislation.
- Work with colleagues to champion innovation, customer satisfaction, and continuous improvement.
- Monitor quality standards through inspections, data analysis, and audits.
- Support with disrepair claims, insurance cases, mutual exchanges, and adaptations.
- Be part of the out-of-hours rota (including occasional weekend work).
What We're Looking For:
- Experience managing repairs or voids services in a housing or property maintenance environment.
- Knowledge of relevant housing legislation, health & safety, and maintenance standards.
- Ability to lead field-based teams, manage multiple priorities, and solve complex operational issues.
- Strong communication, IT, and project coordination skills.
- Relevant qualification in Building Construction, Surveying, or a similar field (HND or professional membership such as CIOB or RICS desirable).
- NEBOSH or equivalent H&S training preferred.
- A full UK driving licence and business-use insurance.
If this role is of interest, please email over your CV to TPBN1_UKTJ.
Repairs Officer/DLO Team Leader employer: Goodman Masson
Contact Detail:
Goodman Masson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Officer/DLO Team Leader
✨Tip Number 1
Familiarise yourself with the specific housing legislation and maintenance standards relevant to the role. This knowledge will not only help you in discussions but also demonstrate your commitment to the field.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss how you motivated your team and improved service delivery.
✨Tip Number 3
Network with professionals in the housing repairs sector. Attend local events or join online forums to connect with others in the industry, which could lead to valuable insights and recommendations.
✨Tip Number 4
Prepare to discuss your approach to handling complex operational issues. Think of specific challenges you've faced and how you resolved them, as this will highlight your problem-solving abilities.
We think you need these skills to ace Repairs Officer/DLO Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing repairs or voids services. Emphasise any relevant qualifications, such as Building Construction or Surveying, and showcase your leadership skills in a field-based environment.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the key responsibilities of the Repairs Officer role. Mention your proactive approach to leading teams and your commitment to delivering high-quality repairs that enhance residents' quality of life.
Highlight Relevant Experience: In your application, focus on your past experiences that align with the job description. Discuss your knowledge of housing legislation, health and safety standards, and any successful projects you've led that demonstrate your ability to manage multiple priorities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Goodman Masson
✨Showcase Your Leadership Skills
As a Repairs Officer/DLO Team Leader, you'll need to demonstrate your ability to lead and coordinate a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you motivate others.
✨Understand Housing Legislation
Familiarise yourself with relevant housing legislation and health & safety standards. Be ready to discuss how these regulations impact your work and how you've ensured compliance in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about complex operational issues you've faced and how you resolved them, particularly in a housing or property maintenance context.
✨Demonstrate Customer Focus
Highlight your commitment to customer satisfaction. Be prepared to share examples of how you've championed innovation and continuous improvement in service delivery, ensuring that residents' needs are met effectively.
