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For Companies At a Glance
- Tasks: Lead a global KYC team, manage operations, and enhance testing processes.
- Company: J.P. Morgan is a top global financial services leader, serving major corporations and governments.
- Benefits: Enjoy a diverse workplace with opportunities for growth and development.
- Why this job: Make an impact in compliance while building relationships across teams in a dynamic environment.
- Qualifications: Expertise in AML/KYC compliance, strong leadership, and excellent communication skills required.
- Other info: Join a company that values diversity and offers reasonable accommodations for all employees.
The predicted salary is between 72000 - 108000 £ per year.
This job is brought to you by Jobs/Redefined, the UK’s leading over-50s age inclusive jobs board.
Job Description
The Global Know Your Customer (KYC) organization is seeking a highly talented Vice President specializing in global Anti-Money Laundering (AML) and Know Your Customer (KYC) to lead the Asset and Wealth Management (AWM) and Consumer and Community Banking (CCB) KYC functions. In this role, your primary responsibility is managing a global team across the AWM and CCB functions. Additionally, you will provide business support to the Global KYC Operations lead, focusing on building out Business Health Metrics (KPIs) and identifying opportunities to enhance the end-to-end testing process.
As a Know Your Customer Quality Manager – Vice President in the KYC team you will perform post-production reviews of completed KYC records and provide feedback to the Line of Business, highlighting material error trends and themes. Your mission is to maintain oversight of KYC testers aligned with the Asset and Wealth Management and Consumer and Community Banking Lines of Business and manage the day-to-day operations of the testing cycle. This is where you can excel by utilizing your coaching and mentoring skills to drive the team to achieve performance goals and objectives. You will report to the Global Head of Know Your Customer Quality Assurance and ensure compliance with corporate KYC policy requirements while fostering a culture of continuous learning and improvement. Stakeholder engagement is a critical component of the role, involving regular dialogue and a continuous feedback loop with key stakeholders, including the delivery of monthly recap overviews. Every day, you’ll be building lasting relationships by partnering with cross-functional teams.
Job Responsibilities
- Manages a global team of strong KYC subject matter experts by providing coaching and guidance and identifying training and learning objectives for the team.
- Motivates individual and team performance, developing top talent, and identifying succession plans.
- Builds and maintains strong relationships with key Asset and Wealth Management and Consumer and Community Banking stakeholders globally.
- Defines, develops, and implements actionable Global Business Health metrics (KPIs).
- Enforces a dynamic control/compliance environment and continually mitigates risk in business processes.
Required Qualifications, Capabilities, and Skills
- Strong client focus and interpersonal leadership, partnership, and influencing skills.
- Ability to effectively communicate complex AML policy, regulations, and compliance requirements, as well as operational concepts, to both senior management and junior operational staff.
- Excellent verbal and written communication skills.
- Ability to support and lead a high-impact team.
- Expert knowledge and experience in quality assurance testing techniques and methodologies, as well as AML rules and regulations pertaining to KYC.
- Previous experience in AML/KYC Compliance, Audit, or Operations management experience.
- Live and virtual training facilitation experience.
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals, and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
About the Team
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments, and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk, and extends liquidity in markets around the world.
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Know Your Customer Quality Manager - Vice President employer: JPMorgan Chase & Co.
Contact Detail:
JPMorgan Chase & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Know Your Customer Quality Manager - Vice President
✨Tip Number 1
Make sure to highlight your experience in managing global teams, especially in KYC and AML contexts. This role requires strong leadership skills, so be prepared to discuss specific examples of how you've motivated and developed talent in previous positions.
✨Tip Number 2
Familiarize yourself with the latest trends and regulations in AML and KYC compliance. Being able to speak knowledgeably about current challenges and solutions in the industry will demonstrate your expertise and commitment to the field.
✨Tip Number 3
Prepare to discuss your experience with developing and implementing KPIs. This role emphasizes the importance of business health metrics, so showcasing your ability to define and track these metrics will set you apart from other candidates.
✨Tip Number 4
Engage with stakeholders effectively. Be ready to share examples of how you've built relationships across different functions and how you've facilitated communication between teams to enhance collaboration and performance.
We think you need these skills to ace Know Your Customer Quality Manager - Vice President
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the Know Your Customer Quality Manager - Vice President position. Tailor your application to highlight relevant experiences in AML/KYC compliance and team management.
Highlight Leadership Skills: Emphasize your leadership and coaching abilities in your CV and cover letter. Provide specific examples of how you've motivated teams, developed talent, and managed performance goals in previous roles.
Showcase Communication Skills: Since excellent verbal and written communication skills are crucial for this role, ensure that your application reflects your ability to convey complex information clearly. Use concise language and structure your documents well.
Demonstrate Stakeholder Engagement: Include examples of how you've successfully engaged with stakeholders in past positions. Highlight your experience in building relationships and delivering feedback, as these are key components of the role.
How to prepare for a job interview at JPMorgan Chase & Co.
✨Showcase Your Leadership Skills
As a Vice President, your ability to lead and motivate a global team is crucial. Be prepared to discuss specific examples of how you've successfully managed teams in the past, focusing on your coaching and mentoring experiences.
✨Demonstrate Your KYC Expertise
Highlight your knowledge of KYC processes and AML regulations during the interview. Be ready to explain complex concepts in a way that shows you can communicate effectively with both senior management and junior staff.
✨Prepare for Stakeholder Engagement Scenarios
Since building relationships with key stakeholders is essential, think of instances where you've successfully engaged with different teams. Prepare to discuss how you maintain open communication and foster collaboration.
✨Discuss Metrics and Performance Goals
Be ready to talk about how you've defined and implemented KPIs in previous roles. Share your approach to measuring success and how you use data to drive performance improvements within your team.
