On Board Civil Enforcement Officer

Videalert Waltham Forest, England, United Kingdom Join or sign in to find your next jobJoin to apply for theOn Board Civil Enforcement Officerrole atVidealert Videalert Waltham Forest, England, United Kingdom 2 days ago Be among the first 25 applicants Join to apply for theOn Board Civil Enforcement Officerrole atVidealert Get AI-powered advice on this job and more exclusive features. Due to continued growth, we are looking to recruit an On-Board Civil Enforcement Officer to join our Transportation team. In this role, you will be responsible for carrying out parking enforcement, including the authorisation and regulation of vehicles in designated areas.Duties & ResponsibilitiesPeopleTo act as relief and cover for other enforcement staff during periods of absence To carry out the duties of the post with due regard to the Company’s equal opportunities policy To be flexible – carry out any other duties as and when required by the managementCustomers/ClientsTo liaise with members of the public and give advice on parking issues and enforcement procedures in a courteous manner ensuring that our customer care policy is adhered to at all times To assist in providing an effective customer care policyProcessesTo enforce TMA 2004 legislation and the Council’s policies in respect of parking controls by issuing of Penalty Charge Notices to vehicles in contravention of the regulations To authorise vehicles for specific clamp and removal action in line with contract guidelines To use and be responsible for the care and general maintenance of any company equipment allocated in order for daily tasks to be carried out To report all occurrences of equipment breakdown and irregularities within the enforcement areas To undertake the duties of the post in accordance with the Quality Assurance systems and procedures within the service To comply with uniform code and ensure where high visibility clothing while carrying out duties on street. To adhere to procedures and policies set by NSL management.Qualifications (Essential)GCSE or Equivalent in Maths and EnglishWhat we are looking for? (Essential)Ability to operate a handheld computer terminal. Ability to communicate with customers, often in difficult and demanding circumstances. Ability to write simple reports and complete pocketbook notes. Customer service skills. Ability to use smartphone/Radio.Key Result AreasExpected DeliverablesDelivery of all contractual requirements to the satisfaction of NSL and the ClientKPIsAttendance Complaints Quality of tickets issued / Clamps / RemovalsWhat’s in it for you?Flexible Working:we provideflexible shift patternshelping you toachieve theright work life balance for you Training and Development:top class learning opportunitiesgiving you theconfidence to do a great jobandopportunity to grow with the company Full Uniformprovided Leave Benefits Competitive holiday (including bank holidays)we all deserve toenjoy a break from work Family Friendly Benefits:enhanced Maternity & Paternity package(subject to eligibility criteria) Health and Wellbeing:full access to ourEmployee Assistance Programme,Wellbeing HubandGym Discountsbecauseyour health and wellbeing is important to us Employee Perks:enjoy online and instore discounts and perksfrom your favourite retail shops, travel and social places Reward and Recognition:your efforts won\’t go unnoticed Green Travel:Cycle to WorkandGreen Car Salary Sacrifice Schemesare available (subject to eligibility)because the environment matters to us Company Pension Schemewe\’ll help yousave for your future Death in Service Benefit:providingpeace of mindInterested? Apply online today and a member of the team will be in touch soon.A Bit About UsMarston Holdings Ltd are formed of nine brand entities, each with specialist skills and knowledge that together provide services tosupport the government, utilities and private sectors through the delivery of market leading integrated technology-enabled solutions, from design and implementation to management and recovery.If successful you will be joining our Transportation team who operate under our NSL brand as part of Marston Holdings Ltd. We are not just the “parking people”; we are so much more than that. Our team of highly trained frontline colleagues and back-office support team members provide outsourced business services to the public and private sectors. This includes comprehensive parking and street management solutions that contribute to creating a great place to work and live.You will probably know us best as the friendly faces you see around your local neighbourhoods and high streets keeping your streets safe and accessible.New starters will be subject to clearance through the Disclosure and Barring Service. In addition, the post holder is expected to keep the Company updated if their personal circumstances change.We are an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic.We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.PIDR 100646 08/24INDLP Seniority levelSeniority level Entry level Employment typeEmployment type Full-time Job functionJob function Other, Information Technology, and Management Industries Software Development Referrals increase your chances of interviewing at Videalert by 2x Sign in to set job alerts for “Enforcement Officer” roles.London, England, United Kingdom 4 days ago Erith, England, United Kingdom 3 weeks ago London, England, United Kingdom 1 week ago City Of London, England, United Kingdom 1 week ago Ealing, England, United Kingdom 3 days ago Law Enforcement Response Team Operations Policy Associate (Short-Term Employment)London, England, United Kingdom 1 day ago London, England, United Kingdom 1 week ago Enfield, England, United Kingdom 12 hours ago London, England, United Kingdom 2 weeks ago Hammersmith, England, United Kingdom 1 month ago Licensing Enforcement Officer LBHF619418Hammersmith, England, United Kingdom 3 weeks ago London, England, United Kingdom 6 days ago Orpington, England, United Kingdom 2 days ago London, England, United Kingdom 1 day ago London, England, United Kingdom 3 weeks ago London, England, United Kingdom 5 days ago Erith, England, United Kingdom £30,601.76-£30,601.76 1 month ago London, England, United Kingdom 3 months ago Harrow, England, United Kingdom 6 days ago Assistant Private Secretary role in the Employment Tribunal President’s Private Office, Judicial Office (Ref: 7106)London, England, United Kingdom 1 day ago Administrator – Police Staff – Compliance & Assurance – Counter Terrorism Policing HQLondon, England, United Kingdom 5 days ago London, England, United Kingdom 3 days ago Principal Enforcement Officer – Regulatory Health & Safety TeamLondon, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 week ago We’re unlocking community knowledge in a new way. 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