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- Tasks: Join us as a Quality Officer ensuring compliance and promoting a culture of quality in rail operations.
- Company: Hitachi Rail is a global leader in digital transformation and technology, creating a legacy of innovation.
- Benefits: Enjoy competitive salary, annual bonuses, 25 days holiday, and flexible perks tailored to your lifestyle.
- Why this job: Be part of a diverse team driving continuous improvement and making trains safer and more reliable.
- Qualifications: Experience in quality roles preferred; knowledge of CI tools like Kaizen and Six Sigma is a plus.
- Other info: We celebrate diversity and are committed to creating an inclusive environment for all employees.
The predicted salary is between 36000 - 60000 £ per year.
About Us
A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.
Description
Your new role
In this exciting role as Quality Officer, you will be responsible for ensuring UK S&M is compliant with Global and Rail standards whilst promoting the local delivery of Hitachi Quality and Continuous Improvement culture. This includes the delivery of effective quality training and improvement support to enhance the delivery of safe and reliable trains.
Specifically, you will be responsible for the following deliverables:
- Act as a professional quality expert within the Quality Control team in delivering QC across the UK.
- Support the delivery of operational maintenance verification ensuring SM Operations are compliant with relevant maintenance plan, ECM and ROGS obligations.
- Promote a positive ethos of Quality within SM working very closely with the TMC Management team.
- Manage and improve local Quality systems providing advice to all teams on the conduct of In-Process Checks and delivery of improvement activities.
- In unison with the Fleet Quality Manager manage the TMC audit plan inclusive of ECM Certification, ISO and Global Quality plans.
- Monitor and report service quality incidents and initiate the NCR process to capture, track and improve procedures and Quality culture.
- Investigate and follow up any reported quality incidents to ensure actions are completed linking directly with the local leadership team to support the delivery of the appropriate recommendations.
- Develop Quality Control Plans to ensure that the quality of the delivered service is to the correct standard.
- Support SM Operations with the monitoring of the completion of containment actions and special checks.
- Facilitate the TMC Non-Conformities in coordination with all the involved functions.
- Liaise with HSE team and conduct local investigations into incidents involving service quality issues.
- Produce and manage Service Quality KPIs reporting and continuously promoting quality metrics optimisation.
- Support the Continuous Improvement culture by actively promoting and recognising areas for improvement.
- Conduct local Quality training to enhance the Quality culture.
- To be aware of and actively promote and implement Hitachi’s ethos, culture and values.
- To be involved in Hitachi Rail Europe’s staff development and training and participate in PDP procedures.
- To adhere to the Hitachi Rail Europe’s Equal Opportunities Policy.
- To comply with and implement Hitachi Rail Europe’s Health and Safety policy.
About you
- Experience of working in a Quality role – railway would be an advantage but not essential.
- Extensive experience of working in operations environment.
- Knowledge of industry standards and procedures and processes.
- Have working knowledge on Quality and CI tools such as: APQP; Kaizen; Six Sigma.
- Ability to work to technical drawings and specifications.
- Very good analytical skills.
- Very good communication and interpersonal skills.
- Computer literacy: SAP; MS Office; etc.
- Commitment to working as part of a team being able to work shifts when required.
- An understanding of health and safety requirements of a working environment.
Qualifications
- Member of a Quality/Engineering institute (desirable).
- Lead auditor qualification and experience IRCA certified (desirable).
- HND or Electrical/Mechanical Engineering degree (desirable).
- Lean Six Sigma Green belt (desirable).
What we offer
We value the importance of all of our employees, if you would like to join our fantastic organisation you could be entitled to:
- Competitive salary.
- Annual Performance bonus paid on discretionary basis.
- 25 days holiday.
- Pension scheme with contributions up to 9%.
- Private medical insurance.
- Personal accident insurance.
- Group income protection.
- Group life insurance.
- Employee assistance programme.
We also offer additional perks for you to choose from within a flexible plan that will meet your specific needs and lifestyle.
Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at .
At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment – we are proud to be an equal opportunity employer.
We would be delighted if you would be one of our followers at .
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Quality Officer employer: Hitachi Vantara Corporation
Contact Detail:
Hitachi Vantara Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Officer
✨Tip Number 1
Familiarize yourself with the specific quality standards and procedures relevant to the railway industry. Understanding these will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Highlight any experience you have with quality improvement tools like APQP, Kaizen, or Six Sigma. Be prepared to discuss how you've applied these methodologies in past roles to enhance quality and efficiency.
✨Tip Number 3
Showcase your analytical skills by preparing examples of how you've used data to drive quality improvements. This could include monitoring KPIs or investigating quality incidents and implementing corrective actions.
✨Tip Number 4
Demonstrate your ability to work collaboratively within a team. Prepare to discuss instances where you've worked closely with management or cross-functional teams to promote a culture of quality and continuous improvement.
We think you need these skills to ace Quality Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Quality Officer at Hitachi Rail. Familiarize yourself with the key deliverables mentioned in the job description, such as compliance with Global and Rail standards and promoting a Continuous Improvement culture.
Highlight Relevant Experience: In your CV and cover letter, emphasize any experience you have in quality roles, especially in operations environments. If you have knowledge of industry standards or experience with Quality and CI tools like APQP, Kaizen, or Six Sigma, make sure to mention these.
Showcase Analytical Skills: Demonstrate your analytical skills in your application. Provide examples of how you've used these skills in past roles to improve processes or resolve quality issues. This will align well with the expectations for monitoring service quality incidents and developing Quality Control Plans.
Communicate Your Team Spirit: Hitachi Rail values teamwork, so be sure to convey your ability to work collaboratively. Mention any experiences where you successfully worked as part of a team, particularly in quality improvement initiatives or operational settings.
How to prepare for a job interview at Hitachi Vantara Corporation
✨Understand Quality Standards
Familiarize yourself with the relevant quality standards and procedures in the railway industry. Be prepared to discuss how you can ensure compliance with these standards in your role as a Quality Officer.
✨Showcase Continuous Improvement Knowledge
Highlight your experience with Continuous Improvement tools like Kaizen and Six Sigma. Be ready to provide examples of how you've applied these methodologies to enhance quality in previous roles.
✨Demonstrate Analytical Skills
Prepare to showcase your analytical skills by discussing specific instances where you've used data to identify quality issues and implement effective solutions. This will demonstrate your ability to monitor and report on service quality incidents.
✨Emphasize Team Collaboration
Since the role involves working closely with various teams, emphasize your ability to collaborate effectively. Share examples of how you've worked with cross-functional teams to promote a positive quality culture and achieve common goals.
