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- Tasks: Manage daily operations in a datacentre, ensuring top-notch service delivery and customer satisfaction.
- Company: Join Radius, a leader in datacentre management and service excellence.
- Benefits: Enjoy competitive pay, career growth opportunities, and a dynamic work environment.
- Why this job: Be part of a cutting-edge team driving innovation in datacentre operations and customer experience.
- Qualifications: Experience in datacentre environments and expertise in electrical, connectivity, or project management required.
- Other info: Opportunity to mentor and lead teams while working with senior stakeholders.
The predicted salary is between 48000 - 72000 £ per year.
Radius is seeking an experienced Datacentre Manager with extensive experience of working within a Datacentre environment whether from a Datacentre or MSP. This role is responsible for the day-to-day management of functional tasks relating to the successful and timely Service Delivery of Co-Lo and PWR activities, managing the delivery of all work orders and footprint activities to meet customer expectations to agreed SLAs and enhance the overall customer experience through aligning with our Operational Excellence objectives for the ensuing year.
Fundamentally to focus on setting high standards and managing our range of contractors and suppliers to agreed KPIs, adopting a best-in-class approach and driving the organisation towards a 5 Star datacentre. To also work closely with the Service Installation Supervisor role, providing mentoring and coaching to the Specialist role ensuring that Specialist Services are being delivered to the front line, thus enabling the SDM CoLo Installations, to deliver against agreed KPI and RFS objectives.
Project Management: Identifies and manages resources needed for the planning, development and delivery of specified services, primarily rack and cage installations, secondarily providing support to the PWR team. Engages with and influences senior level stakeholders and project teams through change management processes, ensuring that the infrastructure is managed to provide agreed levels of service and data integrity.
Requirement’s Definition and Management: Plans and drives scoping and requirements definition and prioritization of activities for large, complex initiatives within the Service Delivery space, primarily rack and cage where required and secondarily to the power team. Obtains input from, and formal agreement to, requirements from a diverse range of stakeholders i.e. Sales, Engineering, Delivery, Security.
Commercial Support: Work with Service Delivery Team and Supervisor in providing any RFP and RFI responses from the Colo Installations Team, back to the Sales Admin team for winning new business.
Service Acceptance: Engages with Sales, Sales Planning and Admin, Engineering, DC Ops or Project Management Office, to ensure that the Products which are sold are capable of being Delivered and Supported going forward.
Management of contractors and supplier of Services: Solid understanding of DC Operations, constituent elements that make up a Live Production DC Hall. Deep understanding of Shared / Dedicated Installations in a Data Centre environment. Sufficient expertise in at least two of the following disciplines: Electrical, Optical, Connectivity, Colocation (Server Cabinets and PDUs), Health & Safety, Project Management, raised floor, Fire Alarm and suppression systems, Access control.
Datacenter Manager employer: Radius
Contact Detail:
Radius Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Datacenter Manager
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in data centre management. This will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews, showcasing your passion and knowledge.
✨Tip Number 2
Network with professionals in the data centre industry. Attend relevant conferences or webinars, and connect with current employees at StudySmarter on platforms like LinkedIn. This can provide you with insider insights and potentially a referral.
✨Tip Number 3
Prepare to discuss specific examples of how you've managed projects or teams in previous roles. Highlight your experience with KPIs and SLAs, as well as any successful initiatives you've led that align with operational excellence.
✨Tip Number 4
Research StudySmarter's values and mission. Tailor your discussions to reflect how your personal goals align with our objectives, particularly in enhancing customer experience and driving towards a best-in-class data centre.
We think you need these skills to ace Datacenter Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in datacentre management and relevant technical skills. Use keywords from the job description, such as 'Service Delivery', 'Project Management', and 'KPI's' to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about working in a datacentre environment. Mention specific experiences that align with the responsibilities outlined in the job description, such as managing contractors or engaging with stakeholders.
Showcase Relevant Achievements: Include specific examples of past achievements in your application. For instance, discuss how you improved service delivery metrics or successfully managed a complex project within a datacentre setting.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a managerial role.
How to prepare for a job interview at Radius
✨Showcase Your Technical Expertise
Make sure to highlight your experience in data centre operations, especially in areas like electrical systems, connectivity, and health & safety. Be prepared to discuss specific projects you've managed and the outcomes achieved.
✨Demonstrate Leadership Skills
As a Datacentre Manager, you'll need to manage contractors and suppliers effectively. Share examples of how you've led teams, mentored staff, or improved service delivery in previous roles.
✨Understand the Company’s Objectives
Research the company’s operational excellence goals and be ready to discuss how your experience aligns with their objectives. This shows that you’re not just interested in the role but also in contributing to the company's success.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world situations. Think of scenarios where you've had to manage resources, handle stakeholder expectations, or drive project success under tight deadlines.
