Service and Repairs Coordinator

Are you highly organised, proactive, and passionate about delivering outstanding service? We're seeking a Service & Repairs Coordinator to join a fast-paced team in Ferndown and play a vital role in coordinating repair and service operations.   As a Service & Repairs Coordinator, you’ll be at the heart of scheduling and communication—ensuring that engineers are where they need to be, customers are well-informed, and jobs run smoothly from start to finish. Key Responsibilities

• Schedule and coordinate upcoming repair, service, and ECO work
• Manage engineer diaries and day-to-day job administration
• Act as a point of contact for internal teams, engineers, and customers
• Make daily courtesy calls and communicate work updates
• Issue RAMS for all booked work and manage documentation
• Arrange travel, parts, and equipment for engineers
• Create and manage purchase orders for required materials and plant hire
• Maintain up-to-date trackers and process engineer worksheets

What We’re Looking For

• Proficient in Microsoft Office and general IT systems
• Excellent time management and attention to detail
• Strong communication and customer service skills
• Problem-solving ability and calm under pressure
• Awareness of health & safety best practices

What’s in It for You?

• Join a supportive and collaborative team
• Gain exposure to a variety of technical and operational tasks
• Help shape efficient service delivery and customer satisfaction
• Working Monday to Friday 8:30am – 5pm
• Free Parking

Ready to Apply?