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- Tasks: Coordinate repairs and services, manage schedules, and ensure smooth operations.
- Company: Join a dynamic team in Ferndown focused on outstanding service delivery.
- Benefits: Enjoy free parking and a supportive work environment with Monday to Friday hours.
- Why this job: Be at the heart of operations, enhancing customer satisfaction and gaining valuable experience.
- Qualifications: Proficient in Microsoft Office, with strong communication and problem-solving skills.
- Other info: Ideal for organised individuals who thrive in a fast-paced setting.
The predicted salary is between 30000 - 42000 £ per year.
Are you highly organised, proactive, and passionate about delivering outstanding service? We're seeking a Service & Repairs Coordinator to join a fast-paced team in Ferndown and play a vital role in coordinating repair and service operations.
As a Service & Repairs Coordinator, you’ll be at the heart of scheduling and communication—ensuring that engineers are where they need to be, customers are well-informed, and jobs run smoothly from start to finish.
Key Responsibilities- Schedule and coordinate upcoming repair, service, and ECO work
- Manage engineer diaries and day-to-day job administration
- Act as a point of contact for internal teams, engineers, and customers
- Make daily courtesy calls and communicate work updates
- Issue RAMS for all booked work and manage documentation
- Arrange travel, parts, and equipment for engineers
- Create and manage purchase orders for required materials and plant hire
- Maintain up-to-date trackers and process engineer worksheets
- Proficient in Microsoft Office and general IT systems
- Excellent time management and attention to detail
- Strong communication and customer service skills
- Problem-solving ability and calm under pressure
- Awareness of health & safety best practices
- Join a supportive and collaborative team
- Gain exposure to a variety of technical and operational tasks
- Help shape efficient service delivery and customer satisfaction
- Working Monday to Friday 8:30am - 5pm
- Free Parking
Ready to Apply?
Service and Repairs Coordinator employer: Talent Guardian
Contact Detail:
Talent Guardian Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service and Repairs Coordinator
✨Tip Number 1
Familiarise yourself with the specific tools and software used in service coordination. Being able to demonstrate your proficiency in Microsoft Office and any relevant IT systems during the interview will show that you're ready to hit the ground running.
✨Tip Number 2
Prepare examples of how you've successfully managed schedules or coordinated teams in the past. Highlighting your organisational skills and ability to handle multiple tasks will resonate well with the hiring team.
✨Tip Number 3
Brush up on your communication skills, especially in a customer service context. Be ready to discuss how you’ve effectively communicated updates or resolved issues in previous roles, as this is crucial for the Service and Repairs Coordinator position.
✨Tip Number 4
Show your understanding of health and safety best practices. Being knowledgeable about these can set you apart from other candidates and demonstrate your commitment to maintaining a safe working environment.
We think you need these skills to ace Service and Repairs Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of Service and Repairs Coordinator. Emphasise your organisational skills, communication abilities, and any previous experience in scheduling or customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering outstanding service. Mention specific examples of how you've successfully managed schedules or coordinated teams in the past, demonstrating your proactive approach.
Highlight Technical Proficiency: Since the role requires proficiency in Microsoft Office and IT systems, be sure to mention your experience with these tools. Provide examples of how you've used them to improve efficiency or manage tasks effectively.
Showcase Problem-Solving Skills: In your application, include instances where you've successfully resolved issues under pressure. This will demonstrate your ability to remain calm and effective in a fast-paced environment, which is crucial for this role.
How to prepare for a job interview at Talent Guardian
✨Showcase Your Organisational Skills
As a Service and Repairs Coordinator, being organised is key. Prepare examples of how you've successfully managed schedules or coordinated tasks in the past. This will demonstrate your ability to handle the responsibilities of the role.
✨Communicate Clearly
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and concisely. Be ready to discuss how you’ve effectively communicated with teams and customers in previous roles.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss specific challenges you've faced in previous jobs and how you resolved them. Highlight your calmness under pressure and your approach to finding solutions, as this is crucial for the role.
✨Familiarise Yourself with Health & Safety Practices
Since awareness of health and safety best practices is important, brush up on relevant regulations and procedures. Being knowledgeable in this area will show your commitment to maintaining a safe working environment.
