At a Glance
- Tasks: Manage Amazon accounts to boost sales and brand visibility.
- Company: Joseph Joseph Ltd creates innovative houseware products enjoyed globally.
- Benefits: Enjoy hybrid working, competitive salary, bonuses, and exclusive staff discounts.
- Why this job: Join a dynamic team focused on intelligent design and impactful solutions.
- Qualifications: Experience with Amazon or online business, strong communication, and analytical skills required.
- Other info: Opportunities for training, development, and volunteer days available.
The predicted salary is between 36000 - 60000 Β£ per year.
At Joseph Joseph we love solving everyday problems through intelligent design to create distinctive, functional products that are a pleasure to own and use. We are one of the worldβs leading houseware brands with a global presence spanning over 100 countries, available in most major department stores and independent houseware stores worldwide as well as our rapidly growing ecommerce channel.
We are looking for an experienced Senior Account Manager to join the team. Reporting to the Sales Director - Amazon Global, you will be responsible for helping to grow the business specifically within Amazon UK & US, overseeing the management of the account. The aim is to maximize sales, traffic and conversion by increasing brand visibility, whilst maintaining a strong, commercially beneficial relationship.
What you will be doing:
- Achieve sales and expenditure targets for Amazon.com and Amazon.co.uk
- Shape and execute Amazon strategy and negotiate annual terms
- Establish strong working relationships with Vendor Managers and AVS team
- Understand nuances of Amazon trade to manage effectively e.g. SIOC packaging, LBB etc.
- Identify opportunities to drive traffic and increase conversion
- Maximise new product launches and category expansion plans
- Manage deal calendar with consideration to effect on offline business
- Agree trade marketing activities and negotiate incremental online campaigns
- Presentation of account performance/plans to internal stakeholders
- Work closely with demand planners on forecasting to maximise availability and sales
- Collaborate with Marketing and Creative teams to tailor content for Amazon
- Guide customer services and supply teams to effectively manage Amazon orders
- Monthly Reporting: Turnover and cost of doing business targets, Demand forecasting
What we need from you:
- Experience in a key account role working with Amazon or other online business
- Well organised, hard-working and highly motivated
- Enthusiastic and action-orientated
- Analytical and numerically strong
- Strong planning/project management skills
- Service & Detail Orientated
- Strong communication and influencing skills
- Proven commercial and negotiation skills
What you will get from us:
- Competitive salary and holiday allowance
- Company performance related bonus
- A pension contribution
- An exclusive staff discount
- 24/7 healthcare appointment support
- Hybrid working β 3 days in office & 2 days from home and flex start/finish times
- External private employee wellbeing support
- Access to Perkbox
- Volunteer days
- Team Recognition scheme
- Training and Development
- Holiday carry-over scheme
- Season-ticket travel loan
- Cycle to work scheme
- Parental Leave support
- Holiday trading (buy/sell) and extra holiday days for long service
Amazon UK & US Senior Account Manager employer: JobFlurry
Contact Detail:
JobFlurry Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Amazon UK & US Senior Account Manager
β¨Tip Number 1
Familiarise yourself with Amazon's specific metrics and KPIs. Understanding how Amazon measures success will help you speak their language during interviews and demonstrate your ability to drive results.
β¨Tip Number 2
Network with current or former employees of Joseph Joseph Ltd or similar companies. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application.
β¨Tip Number 3
Prepare to discuss your experience with Amazon-specific tools and strategies. Highlight any successful campaigns or projects you've managed that align with the responsibilities of the Senior Account Manager role.
β¨Tip Number 4
Showcase your analytical skills by being ready to discuss how you've used data to inform decisions in previous roles. This is crucial for maximising sales and conversion rates on platforms like Amazon.
We think you need these skills to ace Amazon UK & US Senior Account Manager
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in key account management, particularly with Amazon or similar online businesses. Use specific examples that demonstrate your ability to achieve sales targets and manage relationships effectively.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the responsibilities outlined in the job description, such as negotiating terms and driving traffic on Amazon platforms.
Showcase Analytical Skills: Since the role requires strong analytical abilities, include examples of how you've used data to inform decisions in previous roles. Highlight any experience with demand forecasting or reporting on account performance.
Highlight Communication Skills: Given the importance of communication in this role, provide examples of how you've successfully collaborated with internal teams or influenced stakeholders in past positions. This will demonstrate your fit for the collaborative nature of the job.
How to prepare for a job interview at JobFlurry
β¨Know Your Amazon Inside Out
Familiarise yourself with Amazon's unique selling points, such as SIOC packaging and LBB. Understanding these nuances will help you demonstrate your expertise in managing accounts effectively during the interview.
β¨Showcase Your Analytical Skills
Prepare to discuss how you've used data to drive sales and improve performance in previous roles. Be ready to share specific examples of how your analytical abilities have led to successful outcomes.
β¨Build Rapport with the Interviewers
Since strong communication and influencing skills are crucial for this role, practice building rapport with your interviewers. Engage them with thoughtful questions about their experiences at Joseph Joseph Ltd and express genuine interest in their insights.
β¨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving and negotiation skills. Think of past situations where you successfully navigated challenges with Amazon or similar platforms, and be ready to explain your thought process.