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- Tasks: Lead a project transforming supporter engagement through data and marketing automation.
- Company: Join a values-led team focused on meaningful community impact.
- Benefits: Enjoy flexible hybrid working and a chance to shape your project.
- Why this job: Make a real difference while developing your skills in a collaborative environment.
- Qualifications: Experience with Microsoft Dynamics 365 and a knack for data-driven insights required.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for a sharp, strategic Customer Insights & Marketing Data Consultant to lead a high-impact project focused on transforming supporter engagement through smarter data use and marketing automation.
You’ll join at a pivotal moment as our client implements a new Microsoft Dynamics 365 CRM - laying the foundations for meaningful, data-informed supporter journeys across fundraising, volunteering, and partnerships. This role will shape how we reconnect with our community, turning data into action and insight into lasting impact.
What you’ll be doing:
- Designing and delivering automated, insight-led supporter journeys in Dynamics 365 Marketing.
- Creating smart audience segments and profiling frameworks based on real supporter behaviour.
- Building predictive models and engagement scoring to improve targeting and prioritisation.
- Managing the re-engagement of legacy contacts using staged batch sends and domain warm-up best practice.
- Producing clear documentation, templates and user guides to embed long-term capability.
- Leading knowledge transfer sessions to upskill internal teams and ensure project sustainability.
- Advising on CRM structure, consent management and data capture improvements.
What we’re looking for:
- Strong hands-on experience with Microsoft Dynamics 365 Customer Insights and Marketing.
- A deep understanding of email deliverability, sender reputation and GDPR-compliant repermissioning.
- A confident data translator – someone who can bridge insight and action, and support non-technical users.
- Proven ability to build audience segments, engagement scoring models and predictive tools.
- A collaborative consultant who’s comfortable working cross-functionally and driving sustainable outcomes.
Why this role?
- Flexible hybrid working
- A project with purpose - you’ll help shape how we engage, inspire and support our community
- Collaborative, values-led team environment
- A chance to lead a project from the ground up and leave a lasting legacy
Ready to get started? If you’re a data-savvy consultant who blends technical know-how with strategic thinking, we’d love to hear from you.
Inclusion and Diversity
We’re proud to represent clients who celebrate individuality and are committed to creating inclusive workplaces. Applications are encouraged from everyone, regardless of background, gender, age, ability, or identity. If you’re excited about this role but not sure you meet every requirement, we’d still love to hear from you.
Customer Insights & Marketing Data Consultant - Microsoft Dynamics 365 - ID41348 employer: LinkedIn
Contact Detail:
LinkedIn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Insights & Marketing Data Consultant - Microsoft Dynamics 365 - ID41348
✨Tip Number 1
Familiarise yourself with Microsoft Dynamics 365, especially the Customer Insights and Marketing modules. Consider taking a short online course or watching tutorials to brush up on your skills, as this will help you speak confidently about your experience during interviews.
✨Tip Number 2
Prepare specific examples of how you've successfully built audience segments and engagement scoring models in previous roles. Being able to share concrete results will demonstrate your capability and make you stand out as a candidate.
✨Tip Number 3
Network with professionals who are currently working in similar roles or have experience with Microsoft Dynamics 365. Engaging in conversations can provide insights into the role and may even lead to referrals, which can significantly boost your chances of landing the job.
✨Tip Number 4
Showcase your understanding of GDPR compliance and data management best practices. Be ready to discuss how you've navigated these areas in past projects, as this knowledge is crucial for the role and will highlight your expertise in handling sensitive data.
We think you need these skills to ace Customer Insights & Marketing Data Consultant - Microsoft Dynamics 365 - ID41348
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with Microsoft Dynamics 365, particularly in customer insights and marketing. Use specific examples that demonstrate your ability to design automated supporter journeys and build audience segments.
Craft a Compelling Cover Letter: In your cover letter, express your passion for data-driven marketing and how your skills align with the role. Mention your understanding of GDPR compliance and your experience in managing email deliverability, as these are crucial for the position.
Showcase Your Data Skills: Provide concrete examples of how you've used data to drive marketing strategies in previous roles. Highlight any predictive models or engagement scoring tools you've developed, as this will demonstrate your capability as a data translator.
Prepare for Potential Questions: Anticipate questions related to your experience with CRM systems and your approach to cross-functional collaboration. Be ready to discuss how you would lead knowledge transfer sessions and ensure project sustainability.
How to prepare for a job interview at LinkedIn
✨Showcase Your Microsoft Dynamics 365 Expertise
Make sure to highlight your hands-on experience with Microsoft Dynamics 365 Customer Insights and Marketing. Be prepared to discuss specific projects where you've successfully implemented these tools, as this will demonstrate your capability to lead the transformation of supporter engagement.
✨Demonstrate Your Data Translation Skills
As a data-savvy consultant, you need to bridge the gap between insight and action. Prepare examples of how you've translated complex data into actionable strategies for non-technical users, showcasing your ability to communicate effectively across teams.
✨Discuss Your Understanding of GDPR and Email Deliverability
Given the importance of compliance in this role, be ready to discuss your knowledge of GDPR-compliant repermissioning and email deliverability best practices. This will show that you understand the legal landscape and can manage data responsibly.
✨Prepare for Collaborative Scenarios
This role requires a collaborative approach, so think of examples where you've worked cross-functionally to achieve sustainable outcomes. Highlight your ability to lead knowledge transfer sessions and upskill internal teams, as this will align with the company's values of collaboration and community engagement.
