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- Tasks: Be the friendly face of our luxury hotel, welcoming guests and managing their needs.
- Company: Join a prestigious luxury hotel in beautiful Leicestershire, known for exceptional service.
- Benefits: Enjoy a competitive salary, flexible shifts, and live-in accommodation options.
- Why this job: Perfect for those who love customer interaction and want to create memorable experiences.
- Qualifications: Previous receptionist experience in a luxury setting is preferred; strong communication skills are a must.
- Other info: Must be flexible with shifts, including mornings, evenings, weekends, and holidays.
The predicted salary is between 15000 - 35000 £ per year.
Receptionist Luxury Hotel, Leicestershire Salary: Up to £25,000 per year Shifts: 6:45 am 3:15 pm and 2:15 pm 10:45 pm (must be flexible) Accommodation: Live-in available An exciting opportunity has arisen for a professional and personable Receptionist to join the front-of-house team at a prestigious luxury hotel in Leicestershire. This role is perfect for someone who thrives in a customer-focused environment and enjoys being the first point of contact for guests. Key Responsibilities: Greet guests warmly and ensure a seamless check-in and check-out process. Handle reservations, inquiries, and guest requests efficiently. Manage phone calls and emails, providing accurate information about the hotel and its services. Collaborate with other departments to ensure guests have a memorable stay. Maintain a professional and welcoming reception area at all times. Ideal Candidate: Previous experience in a receptionist or front-of-house role, preferably in a luxury hotel setting. Excellent communication and interpersonal skills. Strong organizational skills and the ability to multitask in a fast-paced environment. Proficient in using hotel reservation systems and basic computer skills. Flexible to work shifts, including mornings, evenings, weekends, and holi…
Receptionist employer: Baxendale Mason Ltd
Contact Detail:
Baxendale Mason Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarize yourself with the luxury hotel industry. Research common practices and expectations in high-end establishments to demonstrate your understanding during the interview.
✨Tip Number 2
Practice your communication skills. Since you'll be the first point of contact for guests, being articulate and personable is key. Consider role-playing scenarios with friends or family.
✨Tip Number 3
Highlight your flexibility in working hours. Make sure to express your willingness to adapt to various shifts, as this is crucial for a role in a luxury hotel setting.
✨Tip Number 4
Showcase your organizational skills. Think of examples from your past experiences where you successfully managed multiple tasks at once, especially in a fast-paced environment.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in receptionist or front-of-house roles, especially in luxury hotel settings. Emphasize your customer service skills and any specific software or reservation systems you are familiar with.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to create a welcoming environment. Mention specific experiences where you excelled in customer service and how you can contribute to the hotel's reputation.
Highlight Flexibility: Since the role requires flexibility with shifts, make sure to mention your availability clearly in your application. This shows that you are adaptable and willing to meet the needs of the hotel.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a receptionist role.
How to prepare for a job interview at Baxendale Mason Ltd
✨Showcase Your Customer Service Skills
As a receptionist in a luxury hotel, your ability to provide exceptional customer service is crucial. Prepare examples from your previous experience where you went above and beyond for a guest or resolved a challenging situation effectively.
✨Demonstrate Your Communication Abilities
Excellent communication is key in this role. Practice articulating your thoughts clearly and confidently. Be ready to discuss how you handle phone calls and emails, ensuring that you convey accurate information to guests.
✨Highlight Your Organizational Skills
The ability to multitask and stay organized is essential in a fast-paced environment like a hotel. Think of specific instances where you successfully managed multiple tasks simultaneously and how you prioritize your responsibilities.
✨Research the Hotel
Familiarize yourself with the hotel’s services, amenities, and unique offerings. This knowledge will not only help you answer questions but also demonstrate your genuine interest in the position and the establishment.
