Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team managing rent arrears and support financial inclusion efforts.
- Company: Join Ackerman Pierce, a supportive agency focused on housing solutions.
- Benefits: Enjoy weekly payments, a personal account manager, and a welcome pack.
- Why this job: Be part of a knowledgeable team, develop your skills, and make a real impact.
- Qualifications: Experience in income management and team leadership is essential.
- Other info: Management is dedicated to helping you excel in your role.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Rent Arrears Team Leader
My client is seeking an experienced Rent Arrears Team Leader who can successfully manage a team of Financial Inclusion Officers. The Team Leader will work closely with the Rents and Neighbourhoods Team to ensure rent arrears, other debts and other tenancy sustainment are responded to promptly. The Income manager understands the pressures of the position and offers support with a comfortable workload.
With experience of managing an Income team the candidate will be expected to monitor performance of staff whilst manging own workload. The Team Leader will join a well-established team and bring success amongst knowledgeable peers with ideas for the future.
Duties Includes:
- Knowledge of income management and rent arrears recovery
- Excellent knowledge of The Welfare Reform Policy and Produce implementing this to the team
- Managing and developing staff; monitoring performance through 1-2-1 appraisals
- Identifying improvements on councils' procedures and staff management
If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hour rate.
Ackerman Pierce can guarantee a weekly payment service and a 1-2-1 account manager during your time with the agency. Including an Ackerman Pierce welcome pack to.
If you are interested in the role or have any further questions, please contact the housing department at Ackerman Pierce
Contact Detail:
Ackerman Pierce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rent Arrears Team Leader
✨Tip Number 1
Familiarise yourself with the latest developments in rent arrears recovery and income management. This will not only help you understand the role better but also demonstrate your commitment to staying updated in this field during any discussions.
✨Tip Number 2
Network with professionals in the housing sector, especially those who have experience in managing teams. Engaging with them can provide insights into effective team management strategies and may even lead to valuable referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed a team in the past. Highlighting your leadership style and how you've improved team performance will set you apart from other candidates.
✨Tip Number 4
Research the Welfare Reform Policy thoroughly, as it’s crucial for this role. Being able to articulate how you would implement this policy within the team will show your depth of knowledge and readiness for the position.
We think you need these skills to ace Rent Arrears Team Leader
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Rent Arrears Team Leader. Familiarise yourself with income management, rent arrears recovery, and the Welfare Reform Policy to demonstrate your knowledge in your application.
Tailor Your CV: Highlight your relevant experience in managing teams and your understanding of financial inclusion. Use specific examples from your past roles that showcase your ability to monitor performance and implement improvements.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and how your skills align with the job requirements. Mention your experience in staff management and your approach to developing team members through appraisals.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail and professionalism, which are crucial for a leadership position.
How to prepare for a job interview at Ackerman Pierce
✨Showcase Your Leadership Skills
As a Rent Arrears Team Leader, you'll need to demonstrate your ability to manage and develop a team. Prepare examples of how you've successfully led teams in the past, focusing on performance monitoring and staff development.
✨Understand Income Management
Make sure you have a solid grasp of income management and rent arrears recovery processes. Brush up on relevant policies, especially The Welfare Reform Policy, as this knowledge will be crucial during your interview.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face in the role and how you would address them, particularly in relation to managing rent arrears and supporting your team.
✨Demonstrate Your Commitment to Improvement
The role involves identifying improvements in procedures and staff management. Be ready to discuss any ideas you have for enhancing team performance or streamlining processes, showing that you're proactive and forward-thinking.
