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For Companies At a Glance
- Tasks: Manage a portfolio of properties, ensuring maintenance and compliance with regulations.
- Company: Join a dynamic property management team in South London, Kent, and Surrey.
- Benefits: Enjoy hybrid working options and a competitive salary up to £42,000.
- Why this job: Be part of a supportive culture that values diversity and offers growth opportunities.
- Qualifications: Experience in property management and strong communication skills are essential.
- Other info: Evening meetings may be required; flexibility is key!
The predicted salary is between 30000 - 42000 £ per year.
We are looking for an experienced and motivated Block Manager to join our clients team, the role involves block management of a portfolio of buildings and estates in south London, Kent and Surrey.
What You Can Expect
- Location – Beckenham
- Salary – Up to £42,000
- Industry – Property Management
- Work type - Permanent/ hybrid working
Main Responsibilities as a Property Manager
- Ensure that the processes followed are compliant and consistent with company policies and procedures and are updated and applied to required standards.
- Oversee day to day maintenance and repairs of leasehold and freehold properties.
- Prepare for and attend client Board meetings, including AGMs and Directors meetings which may be held in the evenings or outside normal business hours.
- Oversee day to day, contracted planned and cyclical maintenance.
- Assist with the project management of major internal and external works including liaison where appropriate with the relevant surveyor or professional consultant if one is appointed.
- Deal with client, flat owners/tenants queries.
- Manage on-site staff and associated relevant employment issues.
- Carry out regular site visits and inspections to ensure all buildings are in good order highlighting any defects or problems.
- Monitor insurance claims progress assisting as necessary.
- Liaison and communications with clients, leaseholders and residents concerning management issues.
- Deliver co-ordinated, compliant approach to health and safety across the portfolio including arranging fire, health & safety risk assessments, electrical and asbestos inspections ensuring recommendations are undertaken and completed.
- Review and agree all client correspondence and estate circulars including newsletters and electronic data ensuring that communication is efficient, timely and accurate.
- In conjunction with accounts staff produce budgets, including reserve funding for the forthcoming years for client approval.
- Manage the portfolio arrears levels and credit control procedures taking steps to meet agreed targets and reporting reasons for variations.
- Manage expenditure against budget throughout the financial year and produce reports as required for the Board.
Skills and Attributes
- Knowledge of relevant residential legislation, RICS Residential Code and TPI Regulations and procedures and best practice regarding residential block property management.
- Experience in interpreting and advising on property leases and client company procedures.
- Good verbal and written communication skills and experience in dealing with diverse client and leaseholder groups as well as internal staff and ability to produce, accurate succinct correspondence and reports.
- Good organisation skills and initiative are essential ensuring a logical approach to prioritising and planning activities across the portfolio.
- The ability to research, analyse and reason logically and effectively within tight and conflicting timeframes.
- Excellent IT skills including Word, Excel and experience of specialist block management software.
- Experience in supervising on-site staff and assuming responsibility for internal and external workload allocation, identifying development needs and performance planning and feedback.
- A commitment to providing good quality customer service to a high standard.
For further information on this Property Manager role apply below.
Block Manager employer: Add Property
Contact Detail:
Add Property Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Block Manager
✨Tip Number 1
Familiarise yourself with the relevant residential legislation and RICS Residential Code. This knowledge will not only help you in interviews but also demonstrate your commitment to compliance and best practices in block management.
✨Tip Number 2
Network with professionals in the property management industry, especially those who work in block management. Attend local events or join online forums to connect with others and gain insights that could give you an edge in your application.
✨Tip Number 3
Prepare to discuss your experience with managing on-site staff and handling client queries. Be ready to share specific examples of how you've successfully resolved issues or improved processes in previous roles.
✨Tip Number 4
Showcase your IT skills, particularly with block management software. If you have experience with specific tools, mention them during your discussions to highlight your technical proficiency and readiness for the role.
We think you need these skills to ace Block Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in block management and property management. Emphasise your knowledge of residential legislation and any specific software you have used.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities and skills mentioned in the job description. Use specific examples from your past experience to demonstrate how you meet these requirements.
Showcase Communication Skills: Since good verbal and written communication skills are essential for this role, ensure your application is clear, concise, and free of errors. Consider including a brief example of how you've effectively communicated with clients or stakeholders in the past.
Highlight Customer Service Commitment: In your application, mention your commitment to providing high-quality customer service. Share an example of a time when you went above and beyond to meet a client's needs or resolve an issue.
How to prepare for a job interview at Add Property
✨Know Your Legislation
Familiarise yourself with relevant residential legislation, RICS Residential Code, and TPI Regulations. Being able to discuss these topics confidently will demonstrate your expertise and commitment to compliance in property management.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with clients, leaseholders, and internal staff. Highlighting your ability to produce clear correspondence and reports will show that you can handle diverse groups and complex situations.
✨Demonstrate Organisational Skills
Be ready to discuss how you prioritise and plan activities across a portfolio. Share specific instances where your organisational skills led to successful outcomes, especially under tight deadlines.
✨Highlight Your IT Proficiency
Make sure to mention your experience with IT tools, particularly Word, Excel, and any block management software. Providing examples of how you've used these tools to enhance efficiency or manage budgets will set you apart.
