At a Glance
- Tasks: Lead cross-functional projects to streamline operations and drive change across global teams.
- Company: Join a dynamic organisation reimagining operations by merging legacy systems for better outcomes.
- Benefits: Enjoy a hybrid work model, flexible hours, and the chance to make a real impact.
- Why this job: Be part of a culture that embraces change and values diverse perspectives to achieve success.
- Qualifications: 5+ years in project management, strong communication skills, and a passion for operational improvement.
- Other info: Must be based in the UK or EU with flexibility for occasional US time zones.
The predicted salary is between 48000 - 72000 £ per year.
Why joining us? We’re bringing together several legacy organisations, and with that comes complexity, contradiction, and the rare chance to build something better. We’re not just streamlining; we’re reimagining. And we’re looking for an Operations Project Manager who’s up for the challenge.
How will the role be structured? This role sits at the intersection of process, people, and potential. You’ll lead internal projects that span all service lines including Patient Services, Launch Excellence, Market Access, Insights & Analytics, Medical Affairs, Marketing Excellence, and Contract Commercial Services translating strategic intent into practical, scalable action. You’ll work across global teams, legacy systems, and evolving structures to help us move forward with intention and pace.
Is the role for you? You’ll need to be analytical, creative, and comfortable with ambiguity. But more than that, you’ll need to bring Rebel Thinking: a mindset that embraces change, draws from diverse perspectives, and challenges the status quo to achieve better outcomes. We’re not here to maintain the status quo—we’re focused on building combined technical capabilities while delivering the practical. This role is for someone who wants to make change stick.
What are the key ingredients needed for the role?
- Efficiency Initiative Execution
- Map current-state processes and identify pain points and inefficiencies
- Conduct gap assessments with internal stakeholders
- Support the design and propose future-state solutions across systems, processes, and training
- Estimate time/cost impact of changes and align implementation plans
- Coordinate stakeholder reviews, feedback, and approvals
- Lead cross-functional internal projects from scoping through to delivery
- Set clear timelines, assign ownership, and manage execution
- Track risks, milestones, and ensure alignment across business units
- Support the Integration efforts following recent team expansions
- Project manage initiatives stemming from client feedback
- Engage with service line leads to co-develop and implement improvements
- Track and communicate progress of changes based on feedback
Who are you? Passion for operations, structure, and continual technical improvement. Detail-oriented and systems-minded but committed to deliver the practical. Experience in /or strong familiarity with change management. Comfortable working across global service lines (including Patient Services, Launch Excellence, and Market Access). Remote stakeholder management and holding teams accountable. Experience with ambiguity, autonomy, and driving execution. Thrives in fast-paced, dynamic environments. Based in the UK or EU with flexibility to work across time zones (including US on occasion). Reports directly to the VP, Operations.
What qualifications are required?
- Essential
- Dynamic, Rebel thinker
- 5+ years of project management or consulting experience in a fast-paced environment
- Strong capability in scoping and delivering internal or change-focused projects
- Demonstrated experience leading cross-functional initiatives
- Excellent attention to detail, with strong documentation and communication skills
- Experience with change management, particularly in high-growth or evolving organisations
- Confident in working across global teams and diverse stakeholder groups
- Able to prioritise and manage competing internal priorities with minimal oversight
- Familiarity with project management tools (e.g. Asana, Monday.com, Smartsheet) and Microsoft tools (incl. Excel)
- Life sciences industry background/knowledge
- Change management experience or formal training is highly desirable (e.g.: experience in acquisition/integration, and or/ scaling businesses)
- A degree or certification in project management (e.g., PMI, PRINCE2, APM)
Logistics: Must be eligible to work in the UK. Flexible working. Hybrid work model, with office in London. Permanent, full-time role.
Global Operations Project Manager employer: Fiecon
Contact Detail:
Fiecon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Operations Project Manager
✨Tip Number 1
Familiarise yourself with the specific project management tools mentioned in the job description, like Asana or Monday.com. Being able to demonstrate your proficiency in these tools during discussions can set you apart from other candidates.
✨Tip Number 2
Showcase your experience with change management by preparing examples of past projects where you've successfully navigated ambiguity and led cross-functional teams. This will highlight your ability to thrive in dynamic environments, which is crucial for this role.
✨Tip Number 3
Research the legacy organisations that are being brought together and understand their unique challenges. This knowledge will allow you to speak intelligently about how you can contribute to streamlining processes and driving innovation.
✨Tip Number 4
Prepare to discuss your approach to stakeholder management, especially in remote settings. Highlight any strategies you've used to keep teams accountable and aligned, as this is a key aspect of the role.
We think you need these skills to ace Global Operations Project Manager
Some tips for your application 🫡
Understand the Role: Carefully read the job description for the Global Operations Project Manager position. Highlight key responsibilities and qualifications that resonate with your experience, particularly focusing on project management and change management.
Tailor Your CV: Customise your CV to reflect relevant experience in project management and operations. Emphasise your ability to lead cross-functional teams and manage internal initiatives, as well as any familiarity with project management tools mentioned in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for operations and your Rebel Thinking mindset. Use specific examples from your past experiences to demonstrate how you have successfully navigated ambiguity and driven change in previous roles.
Highlight Relevant Skills: In both your CV and cover letter, make sure to highlight skills that align with the job requirements, such as attention to detail, stakeholder management, and experience in fast-paced environments. Mention any relevant certifications or training in project management or change management.
How to prepare for a job interview at Fiecon
✨Showcase Your Rebel Thinking
Emphasise your ability to embrace change and challenge the status quo. Prepare examples from your past experiences where you successfully implemented innovative solutions or improved processes, demonstrating your analytical and creative thinking.
✨Demonstrate Project Management Skills
Be ready to discuss your project management experience in detail. Highlight specific projects you've led, focusing on how you scoped, executed, and delivered results while managing cross-functional teams and stakeholders.
✨Prepare for Ambiguity
Since the role involves navigating complex and evolving structures, be prepared to discuss how you've thrived in ambiguous situations. Share instances where you took initiative and drove execution despite uncertainty.
✨Familiarise Yourself with Relevant Tools
Make sure you're comfortable discussing project management tools like Asana or Monday.com, as well as Microsoft tools like Excel. Being able to speak confidently about these tools will show your readiness to hit the ground running.