At a Glance
- Tasks: Lead a dynamic team, manage daily operations, and create memorable customer experiences.
- Company: Join EG Group, a vibrant company dedicated to exceptional service and employee wellbeing.
- Benefits: Enjoy 30% discount, virtual GP services, quarterly bonuses, and career progression opportunities.
- Why this job: Be part of a supportive culture that values your contributions and offers growth.
- Qualifications: Previous management experience in retail or hospitality and a passion for customer service required.
- Other info: Flexible shifts, including weekends; DBS check funded by EG Group.
The predicted salary is between 24800 - 34800 £ per year.
Location: Frome, BA11 6SF
Hours: Full-Time / Permanent
Salary: Up to £31,000 (Depending on experience)
Bonus Scheme: Quarterly Bonus Incentive!
Company: EG Group
*Please be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace*
Role Overview
Join Us as a Passionate Starbucks Store Manager! Are you ready to step into a leadership role at our Starbucks store and make a difference? We’re looking for an enthusiastic Store Manager who can inspire their team and be the driving force behind our store's success. With a focus on maintaining exceptional standards and delivering top-notch products, you’ll ensure we consistently meet our goals. Do you have the passion to motivate others and create memorable customer experiences? Are you prepared to manage daily operations, oversee waste control, and promote sales effectively? If you’re ready to lead by example and jump in wherever needed—whether it’s crafting beverages, ensuring cleanliness, or serving our loyal customers—we can’t wait to meet you!
Why Starbucks?
- 30% EG Starbucks Discount on food, drinks, and merchandise!
- 24/7 Virtual GP & Wellbeing Service.
- 15% Asda Discount Card for extra savings!
- Employee Assistance Program.
- Quarterly Bonus Incentive—work hard and reap the rewards!
- Guaranteed Contracted Hours.
- Compassionate Leave for times that matter.
- Free Beverage on Shift.
- EG Cares Benefits & Rewards Platform- Enjoy savings on retail, food, home, garden, electronics, and more!
- Life Assurance.
- Recognition Rewards to celebrate your achievements!
- Learning & Development.
- Work Anniversary Awards to mark your milestones.
- Career Progression Opportunities.
- Access to the Learning Hub, featuring the world’s largest online course library!
A typical day as a store manager:
- Ensure compliance with Starbucks operating procedures for successful store evaluations and maintain high standards in health, food safety, and hygiene procedures.
- Manage inventory, stock control, and merchandising standards, including weekly stock takes and maintaining accurate temperature records.
- Drive down waste and inefficiency by reviewing processes, monitoring waste and labour costs, and implementing action plans to meet targets.
- Handle cash management, including variances, banking summaries, and theft incidents, while preparing and analysing budgets and expenditure.
- Coach, mentor, and support team members, fostering a welcoming environment and ensuring effective training and development.
- Recruit new colleagues, prepare rotas in line with labour percentages, and motivate the team to promote and upsell offers while maintaining positive relationships and addressing individual needs.
- Manage grievance and disciplinary cases in accordance with company policy and recognise individual and team accomplishments.
Got what it takes?
- Previous management experience in a retail or hospitality environment.
- A passion for providing exceptional customer service and creating a welcoming atmosphere.
- Flexibility to work various shifts, including weekends and holidays, as needed.
- Ability to communicate effectively with team members, customers, and upper management.
Apply today to start your fantastic career as our Starbucks Store Manager! To apply please email a copy of your cover letter and CV to applications@eg.group with the reference ‘Starbucks Store Manager - Beckington - 113803’
Please note - you are required to successfully pass a DBS check, which will be funded by EG Group.
Starbucks Manager employer: Job Traffic
Contact Detail:
Job Traffic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Starbucks Manager
✨Tip Number 1
Familiarise yourself with Starbucks' core values and mission. Understanding their commitment to customer service and community engagement will help you align your leadership style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Showcase your management experience by preparing specific examples of how you've successfully led teams in the past. Highlight instances where you've improved customer satisfaction or increased sales, as these are key aspects of the role.
✨Tip Number 3
Network with current or former Starbucks employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during interviews and help you tailor your approach.
✨Tip Number 4
Prepare to discuss how you would handle specific challenges that may arise in a busy store environment. Think about scenarios related to team management, customer complaints, and operational efficiency to demonstrate your problem-solving skills.
We think you need these skills to ace Starbucks Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management experience in retail or hospitality. Emphasise your leadership skills, customer service achievements, and any specific examples of how you've motivated a team.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the Starbucks brand and your commitment to creating exceptional customer experiences. Mention specific aspects of the job description that resonate with you and how your skills align with their needs.
Highlight Relevant Skills: Focus on key skills mentioned in the job description, such as inventory management, cash handling, and team coaching. Use concrete examples to demonstrate how you've successfully applied these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at Job Traffic
✨Show Your Passion for Coffee
As a Starbucks Store Manager, your love for coffee and the brand is crucial. Be prepared to discuss your favourite drinks, what you enjoy about the Starbucks experience, and how you can share that passion with your team and customers.
✨Demonstrate Leadership Skills
Highlight your previous management experience by sharing specific examples of how you've motivated teams, handled conflicts, or improved store performance. Show that you can lead by example and inspire others to achieve their best.
✨Understand Operational Excellence
Familiarise yourself with Starbucks' operational procedures, including health and safety standards, inventory management, and cash handling. Be ready to discuss how you would ensure compliance and drive efficiency in these areas.
✨Prepare for Customer Service Scenarios
Expect questions about how you would handle difficult customer situations or improve customer experiences. Think of examples from your past where you turned a negative situation into a positive one, showcasing your commitment to exceptional service.