Office Manager · London ·

About Walr: Walr is a data creation company that supports insight professionals globally. It specialises in reaching diverse audience segments, leveraging proprietary technology, and offering bespoke services. With a comprehensive suite of tools, backed by a team of seasoned industry professionals, Walr’s services include efficient data collection methods, intuitive data visualisation and reporting techniques, and supportive and transparent advice. Walr exists to unify the complex and fragmented research process by introducing more efficient, rapid, and straightforward methods. As a rapidly growing company and acclaimed recipient of the Best Workplace in Tech and Best Workplace in Wellbeing titles, we’re not just offering a job – we’re inviting you to shape our journey. Empowerment and growth define us. Join us in reshaping the future of business.

About The Role: At Walr, we believe the environment people work in has a direct impact on how they feel, collaborate, and perform. That’s why we put real care into creating spaces that feel energising, inclusive, and thoughtfully run. As Office Manager you are the welcoming face of Walr, embodying our culture and values in all that you do. This is a hands-on role for someone who’s all about creating a warm, welcoming environment and keeping things running smoothly behind the scenes. You will be the friendly face meeting guests, the go-to person for all things office-related, and someone who brings energy and care to everything from daily operations to office events. You’ll also work closely with our People team, helping us continue to build a culture that continues to make Walr a great place to work. We are looking for someone who’s energetic, meticulous, personable and thrives on making things better. If you love creating great experiences for others and being at the heart of company culture, this could be the perfect fit.

Key Responsibilities:

• Own the day-to-day running of the London office to ensure it’s a clean, functional, and welcoming space at all times.
• Manage relationships with building management, cleaners, and external vendors to resolve issues quickly and cost-effectively.
• Oversee office supplies, utilities, deliveries, and maintenance needs, keeping everything running like clockwork.
• Track operational budgets, including vendor contracts, subscriptions, and invoice processing.
• Be the first point of contact for all visitors - creating a smooth, friendly and professional experience.
• Own guest registration, meeting room setup, and overall hospitality during client or team visits.
• Maintain the visual presentation of communal areas and ensure the space reflects our brand and culture.
• Maintain up-to-date health and safety policies; act as fire marshal and first aid coordinator.
• Organise and document regular drills, audits, and safety checks in line with legal and internal standards.
• Ensure accessibility and safety for all employees and visitors.
• Partner with the People team to bring our company culture to life in the physical space - through small moments, creative details, and thoughtful touches.
• Support team initiatives like birthdays, onboarding, milestone celebrations, team lunches, and socials.
• Help organise and deliver both in-office and offsite events: from vendor coordination to setup and post-event wrap-ups.
• Prepare new hire desks, tech, swag, and orientation materials in coordination with IT and People Ops.
• Be a friendly, supportive presence during a new starter’s first days - ensuring they’re set up and feel welcome.
• Support with general People Team tasks across multiple office locations as needed.
• Coordinate ad hoc redesigns or upgrades - managing layout planning, internal communication, and suppliers.
• Handle all branded merchandise and swag - from stock management to bespoke orders for events or new joiners.
• Identify and drive continuous improvements in how the office functions and how the experience feels.

Please note: This is a part-time role required in the office from Monday to Friday: 8:30am - 3:30pm.

Essential Skills & Experience:

• Experience in a similar role, ideally in a fast-paced, growing company.
• Highly organised with strong multitasking and prioritisation skills.
• High attention to detail and strong ownership mentality.
• Experience coordinating in-office events or team socials.
• People-focused with a proactive, solution-oriented mindset.
• Confident with tools such as Slack, Notion, Microsoft Office & guest management tools.

Desired Attributes:

• Strong interpersonal skills: Builds rapport easily and communicates effectively to establish positive relationships and resolve conflicts amicably.
• Initiative and Proactivity: Demonstrates a proactive approach to problem-solving and task execution, consistently taking initiative to address challenges and drive projects forward without waiting for direction.
• Detail-oriented with excellent organisational skills: Shows meticulous attention to detail in tasks and projects, ensuring accuracy and completeness.
• Possesses exceptional organisational skills to manage multiple responsibilities efficiently and meet deadlines consistently.
• Attention to detail: Dedication to precision and pride in applying a meticulous approach to the areas within their remit.
• Strong communication skills: Business level English comprehension and ability to communicate clearly, in writing and orally, with any teammate or key stakeholder.