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For Companies At a Glance
- Tasks: Lead a dynamic team of drivers and pickers in a busy delivery operation.
- Company: Join Booker, a company passionate about customer satisfaction and employee growth.
- Benefits: Enjoy discounts at Tesco, health perks, and a retirement savings plan.
- Why this job: Be part of a supportive culture that values teamwork and customer service excellence.
- Qualifications: Experience in supervising teams and a customer-focused environment is essential.
- Other info: Management CPC is a plus; great opportunities for career advancement await!
The predicted salary is between 28800 - 43200 £ per year.
We have an exciting opportunity for a Transport Supervisor to join our team. You will be accountable for the day to day running of a busy delivery operation. The successful candidate will be responsible for leading a team of drivers and pickers, motivating them to achieve their daily targets. We are passionate about customer satisfaction. Excellent telephone and customer service skills will be required.
Role Responsibility
Ensure the Delivered Department is compliant with Company policy and procedures, taking a consistent approach with all team members.
Ensure important management information is communicated out to all relevant team members
Supervise and maintain a safe working environment for all colleagues and customers, reporting any Health &Safety concerns to the Store Management team.
Passionately promote and drive brand image through knowledge of product, excellent customer service and by ensuring that company guidelines are followed at all times.
Support the delivery manager in ensuring all vehicles are roadworthy and legally compliant
Supervise, plan and co-ordinate to ensure all tasks are completed in an effective and timely manner
Experience of supervising a small to medium sized team, in either warehouse or transport
Experience of working in a customer focused environment
Management CPC would be advantageous
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
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A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
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After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
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10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
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Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
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Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
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50% off health checks at Tesco Pharmacy.
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Exclusive access to discounted RAC breakdown cover rates
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An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
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After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
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Retirement savings plan (pension) – save up to 5% and Booker will match your contribution.
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Life Assurance – You are covered for death in service life cover of up to three times annual pay
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Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
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A great holiday package
Transport Delivery Supervisor employer: Booker Group plc
Contact Detail:
Booker Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Delivery Supervisor
✨Tip Number 1
Familiarize yourself with the key responsibilities of a Transport Delivery Supervisor. Understanding the day-to-day operations and challenges will help you speak confidently about how you can contribute to the team during the interview.
✨Tip Number 2
Highlight your experience in supervising teams, especially in a customer-focused environment. Be ready to share specific examples of how you've motivated your team to meet targets and improve service quality.
✨Tip Number 3
Demonstrate your knowledge of health and safety regulations relevant to transport operations. Being able to discuss how you ensure compliance and maintain a safe working environment will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your approach to customer service. Since this role emphasizes customer satisfaction, think of ways you've successfully handled customer interactions and resolved issues in previous positions.
We think you need these skills to ace Transport Delivery Supervisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Transport Delivery Supervisor position. Understand the key responsibilities and required skills, such as customer service and team leadership.
Tailor Your CV: Customize your CV to highlight relevant experience in supervising teams, working in customer-focused environments, and any specific qualifications like Management CPC that may be advantageous.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for customer satisfaction and your ability to lead a team effectively. Mention specific examples from your past experiences that align with the job requirements.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Booker Group plc
✨Show Your Leadership Skills
As a Transport Delivery Supervisor, you'll be leading a team of drivers and pickers. Be prepared to discuss your previous experience in supervising teams, how you motivate them, and any specific strategies you've used to achieve daily targets.
✨Emphasize Customer Service Experience
Since the role is customer-focused, highlight your excellent telephone and customer service skills. Share examples of how you've handled customer inquiries or complaints effectively in the past.
✨Demonstrate Knowledge of Compliance
Understanding company policies and health & safety regulations is crucial. Be ready to talk about your experience ensuring compliance in previous roles and how you would maintain a safe working environment for your team.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of situations where you had to coordinate tasks under pressure or resolve conflicts within your team, and be ready to explain your thought process.
