Customer Service Specialist

Are you passionate about helping people and solving challenges in a fast-paced environment? We’re looking for dedicated individuals to support our customers in maximizing platform opportunities. Training will be provided for the right candidate!

What You’ll Do:

• Guide customers with Web3 social media profile setup via phone, email, and chat
• Assist users with cryptocurrencies and connecting their digital wallets
• Educate users on platform navigation through various communication channels
• Deliver clear, insightful answers about platform features and advertising
• Collaborate with internal teams to address customer needs effectively
• Perform data entry and analysis across multiple CRM systems

What We’re Looking For:

• 1–3 years of relevant experience
• Strong phone etiquette, communication, and interpersonal skills
• Proven ability to multitask, stay organized, and prioritize effectively
• Familiarity with Crypto, social media, Web 3.0, blockchain, and AI applications
• Fluency in English

Why Join Us?

If you’re driven to empower customer success and thrive in a dynamic, cutting-edge tech environment, this is your opportunity! We offer a collaborative workplace that fuels growth and innovation. Ready to make an impact with our team? Apply today!