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For Companies At a Glance
- Tasks: Lead change initiatives and improve processes in a dynamic financial services environment.
- Company: Join a 100% employee-owned firm with over 30 years of experience in global financial services.
- Benefits: Enjoy a competitive salary, collaborative office culture, and opportunities for professional growth.
- Why this job: Be at the forefront of transformation, shaping the future of operations in a thriving company.
- Qualifications: Experience in change management and process improvement within financial services is essential.
- Other info: Office presence required 3+ days a week to foster collaboration and engagement.
The predicted salary is between 86000 - 120000 £ per year.
A leading financial services company is seeking a high-performing, hands-on professional to join its Operations team in a newly created role. You’ll play a pivotal part in shaping and delivering change across a dynamic, growing international firm.
About the Company
Operating across major global financial centres, this firm advises institutional investors and fund managers in private equity, infrastructure, private credit, and sustainable investing. With over 30 years of experience, it remains 100% employee-owned and is committed to operational excellence and innovation.
The Opportunity
We’re hiring a Change & Delivery Lead to support business-wide improvements—through both operational change and structured project delivery. This role is key to evolving the way the company works, embedding new processes and technologies, and leading people through change.
You’ll be part of the Operations Management Office, responsible for delivering transformation initiatives, identifying opportunities for improvement, and—critically—managing change in a way that drives adoption, engagement and results.
Key Responsibilities
- Lead change and transformation initiatives from scoping to delivery, ensuring successful adoption across teams
- Work with stakeholders to understand business needs, document current processes and design improved ways of working
- Champion and embed a structured change management approach across the firm—ensuring new systems, processes and behaviours stick
- Coordinate communication, training and stakeholder engagement efforts to support change initiatives
- Collaborate across business functions, operations and third-party providers to ensure seamless project execution
- Promote agile ways of working and support a continuous improvement culture
What We’re Looking For
- Proven experience in delivering change management, process improvement and/or operational transformation for Financial Services companies
- Familiarity with structured change methodologies (e.g. Prosci, Kotter, or similar)
- Strong communication and stakeholder engagement skills, with the ability to influence and lead across all levels
- Practical experience with project and change management tools; Agile delivery mindset a plus
- Commercially aware, analytical and highly detail-oriented
- A self-starter who can manage multiple priorities and drive results in a fast-paced environment
Location: London-based. Office presence 3+ days per week is expected, due to the collaborative and relationship-driven nature of the role.
Change & Delivery Lead - London (Financial Services) employer: Finatal
Contact Detail:
Finatal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Change & Delivery Lead - London (Financial Services)
✨Tip Number 1
Familiarise yourself with the specific change management methodologies mentioned in the job description, such as Prosci and Kotter. Being able to discuss these frameworks in detail during your conversations will demonstrate your expertise and alignment with the company's approach.
✨Tip Number 2
Network with professionals in the financial services sector, especially those who have experience in change management roles. Engaging with industry peers can provide valuable insights and potentially lead to referrals that could strengthen your application.
✨Tip Number 3
Prepare to showcase your experience in leading transformation initiatives by gathering specific examples of past projects. Be ready to discuss how you managed stakeholder engagement and drove adoption of new processes, as this will be crucial in demonstrating your fit for the role.
✨Tip Number 4
Stay updated on the latest trends and technologies in operational excellence and change management within financial services. Showing that you are proactive about continuous learning will highlight your commitment to innovation and improvement, which is key for this position.
We think you need these skills to ace Change & Delivery Lead - London (Financial Services)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in change management and operational transformation, particularly within financial services. Use specific examples that demonstrate your ability to lead initiatives and drive results.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your skills align with their needs, particularly your familiarity with structured change methodologies and your experience in stakeholder engagement.
Showcase Your Achievements: When detailing your work history, focus on quantifiable achievements related to change delivery and process improvement. Use metrics to illustrate the impact of your contributions, such as percentage improvements or successful project completions.
Prepare for Interviews: Anticipate questions about your change management experience and be ready to discuss specific projects you've led. Prepare to explain your approach to stakeholder engagement and how you ensure successful adoption of new processes.
How to prepare for a job interview at Finatal
✨Understand Change Management Methodologies
Familiarise yourself with structured change methodologies like Prosci or Kotter. Be prepared to discuss how you've applied these frameworks in previous roles, as this will demonstrate your expertise and alignment with the company's needs.
✨Showcase Your Stakeholder Engagement Skills
Prepare examples of how you've successfully engaged stakeholders at various levels. Highlight your communication strategies and how you influenced others to adopt new processes or technologies.
✨Demonstrate Your Analytical Mindset
Be ready to discuss specific instances where your analytical skills led to process improvements or operational transformations. Use data to back up your claims and show how you can drive results.
✨Emphasise Your Agile Experience
If you have experience with Agile methodologies, make sure to highlight it. Discuss how you've promoted agile ways of working in past roles and how this approach can benefit the company’s transformation initiatives.
