Internal Sales Co-ordinator

Internal Sales Co-ordinator

We are seeking a proactive and detail orientated Internal Sales Co-ordinator to support our sales team and ensure smooth day to day operations. This role involves quoting and managing sales orders, co-ordinating with internal departments and providing exceptional customer service to drive sales performance and client satisfaction

Key Responsibilities:

• Act as the first point of contact for customer inquiries via phone, email, and online platforms.
• Process sales orders accurately and efficiently using the company’s CRM system
• Prepare quotations, follow up on leads, and support the external sales team with administrative tasks.
• Maintain and update customer records and sales data.
• Coordinate with logistics, production, and finance teams to ensure timely delivery and invoicing.
• Monitor stock levels and liaise with procurement to manage inventory.
• Assist in preparing sales reports and forecasts for management.
• Handle customer complaints or issues promptly and professionally.
• Support marketing campaigns and promotional activities as needed.

Key Skills & Qualifications:

• Proven experience in a sales support or customer service role, preferably in a Business-to-Business environment.
• Strong organisational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Attention to detail and a proactive approach to problem-solving.
• Ability to work independently and as part of a team.

Benefits

·        Highly Competitive Salary

·        Profit related bonus scheme

·        Private Medical Care

·        Additional Holidays for long service

·        Staff Discount Scheme

If you feel you are the right candidate for this role, then email your C.V and covering letter to

lchristie@redroosterlifting.com