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For Companies At a Glance
- Tasks: Lead the insights and analytics program to drive data-driven decision making.
- Company: Join a legacy company focused on future-ready business connectivity solutions.
- Benefits: Enjoy a competitive salary, bonus scheme, and comprehensive benefits package.
- Why this job: Shape the future of business connectivity while mentoring a dynamic analytics team.
- Qualifications: Proven experience in leading data teams and expertise in advanced analytics techniques.
- Other info: Hybrid work model with 3 days in the office and exciting company events.
The predicted salary is between 43200 - 72000 £ per year.
About Us
For over 25 years, we’ve been supporting UK businesses of all sizes, providing exceptional connectivity, competitive pricing, and outstanding service. While we take pride in our legacy, our focus is firmly on the future with a fibre-first, future-ready approach. Our ultra-reliable network is trusted by more than 1 in 10 businesses, and our comprehensive range of innovative solutions are designed to help any business achieve its full potential. If you are looking to be part of an ambitious team that is constantly evolving and empowered to deliver excellence, we would love to hear from you. Apply today and help us shape the future of business connectivity.
The Role
The Head of Insights & Analytics will play a pivotal role and have primary responsibility over delivering an insights and analytics program that will enable the business to achieve its strategy and commercial objectives by leveraging data-driven decision making. The role would lead on creating the vision on how to unfold future data and insights, and will play a mentoring role for the wider team. They will determine on the right stack/tooling infrastructure the business needs, and guide the data workhouse and ensure that it is delivered in the correct format.
Responsibilities
- Develop and execute a comprehensive data and analytics strategy aligned with business objectives.
- Inspire, lead, and mentor the analytics team to promote professional development and continuous improvement.
- Establish robust governance policies to maintain data quality, integrity, and security.
- Oversee the design and management of business intelligence tools, dashboards, and models to enable data-driven decision-making.
- Design and iterate on the weekly, monthly and quarterly trading insights required to deliver budgeted performance.
- Direct the data & insights self-serve strategy, ensuring dashboards meet business stakeholder needs and minimize manual intervention.
- Lead the development and deployment of advanced analytics solutions, including predictive modelling (Propensity to churn / buy et al), machine learning, and statistical tools.
- Ensure rigorous testing and validation of analytics deliverables for accuracy and reliability.
- Collaborate with cross-functional teams and senior management to understand their data needs and deliver actionable insights.
- Oversee data projects from inception to delivery, ensuring alignment with business objectives, timelines, and quality standards.
- Drive the application of advanced data science techniques, including AI, machine learning, and algorithmic analysis, to solve complex business challenges.
- Perform sophisticated data analysis to uncover trends, patterns, and insights that guide business strategies.
Skills and Experience We Are Looking For
- Proven experience in leading data and analytics teams in a corporate environment.
- Strong knowledge of data governance principles, business intelligence tools, and advanced analytics techniques.
- Expertise in statistical methods, predictive modelling, and machine learning.
- Excellent communication and stakeholder management skills, with the ability to influence decision-making at a senior level.
- Project management experience, with a track record of delivering complex data projects on time and within scope.
- Proven experience delivering trading performance insights in a telecoms or MSP business with a variety of go-to-market motions (both low touch, high velocity and high touch, low velocity).
How You Will Work
At TalkTalk Business we understand the importance of flexibility and connection in the workplace. That’s why we have adopted a hybrid approach to working. Our aim is for our full time team to spend 3 days a week at our HQ in Soapworks, Salford Quays with the remaining days offering the option to work from home. We want to ensure you enjoy the collaboration and connection of the office environment, combined with the convenience of remote working.
What Can We Offer You?
- Competitive Salary and Bonus Scheme: Earn a rewarding salary with a bonus scheme designed to recognise your hard work and dedication.
- Comprehensive Benefits Package: Support your wellbeing, achieve a work-life balance, and plan for the future with our all-inclusive benefits.
- Free TalkTalk Broadband: Enjoy complimentary TalkTalk broadband as an added perk for all employees.
- Personal and Professional Growth: Take advantage of opportunities for career advancement and personal development.
- Additional Perks: Participate in exciting company events, take advantage of volunteering days, and enjoy electric car charging points available at our HQ.
Be a Part of Our Story
We’re human, just like you. We’ve created a happy, diverse, inspiring workplace for real people, just like you. So, if you’re tuned in to the way people think. If you make mistakes sometimes but keep trying. If you love making connections and building a team. If you understand what customers want and are committed to making it happen, be a part of our story.
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Head of Insights employer: SitePoint Pty.
Contact Detail:
SitePoint Pty. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Insights
✨Tip Number 1
Familiarize yourself with the latest trends in data analytics and business intelligence tools. Being knowledgeable about the current technologies and methodologies will help you stand out as a candidate who can lead the insights team effectively.
✨Tip Number 2
Showcase your leadership skills by discussing past experiences where you mentored or inspired a team. Highlighting your ability to develop others will resonate well with our focus on professional development.
✨Tip Number 3
Prepare to discuss how you've successfully implemented data governance policies in previous roles. This is crucial for maintaining data quality and integrity, which are key responsibilities of the Head of Insights.
✨Tip Number 4
Be ready to share specific examples of how you've used advanced analytics techniques, such as predictive modeling or machine learning, to drive business decisions. This will demonstrate your hands-on experience and strategic thinking.
We think you need these skills to ace Head of Insights
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of the Head of Insights position. Tailor your application to highlight relevant experiences that align with the job description.
Highlight Relevant Experience: In your CV and cover letter, emphasize your proven experience in leading data and analytics teams, particularly in a corporate environment. Mention specific projects where you delivered insights that drove business performance.
Showcase Your Skills: Clearly outline your expertise in data governance, business intelligence tools, and advanced analytics techniques. Provide examples of how you've applied statistical methods and predictive modeling in previous roles.
Communicate Effectively: Since excellent communication skills are crucial for this role, ensure your application reflects your ability to influence decision-making at a senior level. Use clear and concise language to convey your ideas and experiences.
How to prepare for a job interview at SitePoint Pty.
✨Showcase Your Leadership Skills
As a Head of Insights, you'll be expected to inspire and lead your team. Prepare examples of how you've successfully mentored others and driven team performance in previous roles.
✨Demonstrate Data-Driven Decision Making
Be ready to discuss specific instances where your data analysis directly influenced business decisions. Highlight your experience with predictive modeling and advanced analytics techniques.
✨Understand the Business Context
Familiarize yourself with the telecoms industry and the specific challenges it faces. This will help you articulate how your insights can drive strategic objectives and improve trading performance.
✨Prepare for Stakeholder Engagement
Since excellent communication is key, think about how you've effectively managed stakeholders in the past. Be prepared to discuss how you would approach cross-functional collaboration to meet data needs.
