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- Tasks: Provide technical support for IBM iSeries or AS/400 environments and troubleshoot issues.
- Company: Join a global software company with high-profile clients like NASA and Tesla.
- Benefits: Enjoy fully remote work and the chance to work with cutting-edge technology.
- Why this job: Be part of a dynamic team that impacts major industries and enhances your tech skills.
- Qualifications: 5+ years in tech support, experience with Linux, Windows servers, and basic networking.
- Other info: Exciting opportunity to work with renowned companies and develop your career in tech.
The predicted salary is between 36000 - 60000 £ per year.
Location: Newport, United Kingdom
Job Category: Other
EU work permit required: Yes
Posted: 26.06.2025
Expiry Date: 10.08.2025
Company: Global Software company - DevOps / version control / Security
Fully remote
Do you have experience supporting and troubleshooting IBM iSeries or AS/400 mainframe environments? Our client is a leading software company, with clients including NASA. They develop software used in various high-profile applications.
In this role, you will provide technical support for our client's environment, working on both Linux and Windows servers.
What does your day look like?
- Represent our client as the first point of contact
- Help customers by demonstrating your expertise in IBM iSeries or AS/400
- Diagnose and troubleshoot performance and integration issues
Tech know-how:
- 5+ years in tech support
- Linux and Windows server experience
- Basic networking and shell scripting
Nice to have:
- Hands-on experience with PHP related technology
If the above sounds like you and you're excited about joining a global engineering/software company with clients like NASA, Electronic Arts, Samsung, Tesla, then send your CV via this platform or by email to [email protected]
After initial contact, we will share the full position description and discuss the company in more detail. Thank you for reading our advert. We look forward to speaking with you soon.
Technical Support Engineer (IBM iSeries or AS/400) - Global Software company employer: JobFlurry
Contact Detail:
JobFlurry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer (IBM iSeries or AS/400) - Global Software company
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, especially IBM iSeries or AS/400. Having a solid understanding of these systems will not only boost your confidence but also help you stand out during any discussions.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've successfully diagnosed and resolved technical issues. Being able to share specific examples will demonstrate your problem-solving skills and experience effectively.
✨Tip Number 4
Stay updated on the latest trends and developments in the tech support field, particularly related to Linux and Windows servers. Showing that you're proactive about learning can impress potential employers and set you apart from other candidates.
We think you need these skills to ace Technical Support Engineer (IBM iSeries or AS/400) - Global Software company
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with IBM iSeries or AS/400 environments. Include specific examples of troubleshooting and support you've provided in previous roles, especially in relation to Linux and Windows servers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technical support and your expertise in the relevant technologies. Mention any notable clients you've worked with or projects that demonstrate your skills, particularly in high-pressure environments.
Highlight Relevant Skills: In your application, emphasise your technical know-how, including your experience with networking and shell scripting. If you have hands-on experience with PHP-related technology, make sure to mention it as a nice-to-have skill.
Follow Application Instructions: Ensure you submit your application through our website or via the provided email address. Double-check that all required documents are included and that your contact information is accurate before hitting send.
How to prepare for a job interview at JobFlurry
✨Showcase Your Technical Expertise
Make sure to highlight your experience with IBM iSeries or AS/400 during the interview. Be prepared to discuss specific troubleshooting scenarios you've encountered and how you resolved them, as this will demonstrate your hands-on knowledge.
✨Familiarise Yourself with the Company
Research the global software company and its clients, such as NASA and Tesla. Understanding their products and services will help you tailor your responses and show genuine interest in the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Prepare to walk through your thought process when diagnosing performance and integration issues, as this will showcase your analytical abilities.
✨Demonstrate Soft Skills
As a Technical Support Engineer, communication is key. Practice explaining complex technical concepts in simple terms, as you'll need to represent the client effectively and assist customers who may not have a technical background.
