Head of External Communications

Head of External Communications

Manchester Full-Time 42000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead external communications and stakeholder engagement to enhance the university's reputation.
  • Company: Join a prestigious university known for its world-leading research and commitment to education.
  • Benefits: Enjoy a competitive salary, generous leave, and flexible hybrid working options.
  • Why this job: Make a real-world impact by sharing our story and driving brand awareness.
  • Qualifications: Proven experience in communications, media relations, and team leadership required.
  • Other info: We value diversity and encourage applications from all backgrounds.

The predicted salary is between 42000 - 60000 £ per year.

As a great university in a great global city, we advance knowledge to benefit society and make higher education accessible to those with the passion to succeed. We bring change through outstanding research and excellent education, evidenced by our gold status in the Teaching Excellence Framework and 90% of our research impact rated as world-leading.

Join us as Head of External Communications and share your passion to succeed with a world-leader.

We’re looking for a highly experienced external communications professional ready to take on a challenging and rewarding new role in building our external profile and reputation.

You will be passionate about telling our story to the world, through exceptional high-quality communications and stakeholder engagement, driving external advocacy and brand awareness.

This new role is part of the Communications and Engagement leadership team, within the wider External Relations directorate. You will help to develop and deliver the communications strategy to engage external audiences, stakeholders and partners, supporting our goal to be recognised as the university, employer, and partner of choice.

Key Responsibilities:

  • Strengthen and protect the University’s reputation and profile externally with key audiences, including businesses and partners, regional, national and international stakeholders, Higher Education sector and funding bodies, political stakeholders and their influencers, the media and general public.
  • Work in partnership and build positive relationships with key stakeholders from across the University, acting as advisor and communications lead.
  • Support on issues, reputational and incident communications management, including for significant sector and societal issues.
  • Manage a team responsible for news, PR, media relations, public affairs and community and stakeholder engagement activities.

As a great university, we offer outstanding career opportunities to great people. You’ll be an experienced, proactive and solutions-driven external communications expert. You’re committed to creating the highest quality communications and driving audience engagement across a wide range of media, communication channels, events and activities.

Qualifications:

  • Strong, adaptable all-round communication skills.
  • Significant knowledge and experience in stakeholder engagement, media relations and public affairs.
  • Proven ability to lead and motivate a team of communications professionals, as well as develop effective working relationships and persuasively communicate at all levels.
  • Sound experience of managing crisis or incident communications.
  • A solid understanding of the key issues within higher education, and the context in which the University operates.

Benefits:

  • An excellent reward package that provides a rounded working-life balance alongside the support necessary to take your ambitions to the next level. This includes a starting salary of c.£57,000 (increasing on 1 March 2025), generous pension benefits and 35 days of annual leave per year, plus 8 bank holiday days.
  • As a member of the Communications and Engagement team you’ll be able to work in a variable hybrid way, typically 2-3 days on site (we are all in on Mondays!) and with flexibility as needed to attend meetings and events. You’ll be expected to provide out of hours support as needed, with an on standby on call rota provided across the team.

To learn more about this exciting opportunity and benefits we offer, please read the JD and Candidate Pack provided below. Please submit your application along with a covering letter detailing your suitability for the role.

Make a name for yourself and our university in a meaningful career with real-world impact!

Manchester Met University is committed to creating an intentionally inclusive culture of belonging that promotes equity and celebrates diversity. We understand the importance of having a diverse workforce and the benefits it can bring to ensuring diversity of thought and innovation in everything we do. We, therefore, encourage applications from people from ethnic minority groups, disabled people and people who identify as LGBTQIA+.

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Head of External Communications employer: Manchester Metropolitan University

At Manchester Met University, we pride ourselves on being an exceptional employer in a vibrant global city, offering a dynamic work culture that fosters collaboration and innovation. As the Head of External Communications, you'll benefit from a competitive salary, generous leave, and a flexible hybrid working model, all while contributing to our mission of advancing knowledge and making higher education accessible. Join us to not only enhance your career but also to make a meaningful impact in the community and beyond.
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Contact Detail:

Manchester Metropolitan University Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of External Communications

✨Tip Number 1

Familiarize yourself with the university's current external communications strategies and recent initiatives. Understanding their existing narrative will help you articulate how your experience aligns with their goals during discussions.

✨Tip Number 2

Network with professionals in the higher education sector, especially those involved in communications. Attend relevant events or webinars to connect with potential colleagues and gain insights into the challenges and opportunities in this field.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully managed crisis communications in the past. Highlighting your experience in this area will demonstrate your capability to handle the responsibilities outlined in the job description.

✨Tip Number 4

Showcase your understanding of the key issues facing higher education today. Being able to speak knowledgeably about these topics will position you as a well-informed candidate who is ready to contribute to the university's mission.

We think you need these skills to ace Head of External Communications

External Communications Strategy
Stakeholder Engagement
Media Relations
Public Affairs
Crisis Communication Management
Team Leadership
Relationship Building
High-Quality Content Creation
Audience Engagement
Reputation Management
Adaptability in Communication
Understanding of Higher Education Sector
Persuasive Communication
Event Management
Public Speaking

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the Head of External Communications position. Tailor your application to highlight your relevant experience in stakeholder engagement and media relations.

Craft a Compelling Cover Letter: Your cover letter should detail your suitability for the role. Use specific examples from your past experiences that demonstrate your ability to strengthen and protect an organization's reputation and profile externally.

Highlight Leadership Experience: Since this role involves managing a team, emphasize your leadership skills and experience in motivating communications professionals. Provide examples of how you've successfully led teams in previous roles.

Showcase Crisis Management Skills: Given the importance of managing crisis communications, include any relevant experiences where you effectively handled reputational issues or incidents. This will demonstrate your capability to navigate challenging situations.

How to prepare for a job interview at Manchester Metropolitan University

✨Show Your Passion for Storytelling

As the Head of External Communications, your ability to tell compelling stories is crucial. Prepare examples of how you've successfully communicated a brand's message or engaged stakeholders in the past. Highlight your passion for sharing impactful narratives that resonate with diverse audiences.

✨Demonstrate Stakeholder Engagement Skills

This role requires strong stakeholder engagement. Be ready to discuss your experience in building relationships with various stakeholders, including businesses, media, and political figures. Share specific strategies you've used to foster collaboration and advocacy.

✨Prepare for Crisis Communication Scenarios

Given the importance of managing crisis communications, think of instances where you've navigated challenging situations. Be prepared to discuss your approach to crisis management and how you ensured effective communication during those times.

✨Highlight Leadership Experience

As a leader in this role, you'll need to motivate and guide a team. Share your leadership philosophy and provide examples of how you've successfully led teams in the past. Discuss how you foster a collaborative environment and drive high-quality communication outcomes.

Head of External Communications
Manchester Metropolitan University
M
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