Event Administrator

Events Administrator5 days in the officeOwen Reed is looking to recruit a top Event Administrator for a top law firm in London.Key ResponsibilitiesAct as the first point of contact for event-related enquiries and ensure excellent client experience.Support the Client Services Team in their daily responsibilities when working within eventsProvide on-site operational support including responding to AV requests, answering phones, and general event coordination.Responsible to adopting a flexible attitude to working hours based on business demands.Manage all events bookings within the Cannon Place event space using the firm\’s booking systems and databases.Liaise with internal teams including Hospitality, AV, Cleaning and Facilities to ensure all event requirements are met and executed to a high standard.Coordinate with the Marketing & BD Events team to support centrally organized events hosted on-site.Collaborate with internal stakeholders and external hosts to ensure seamless event delivery from planning through to post-event debrief.Monitor the upkeep and readiness of event spaces, ensuring cleanliness, appropriate setup, functioning AV equipment, and professional presentation.Arrange catering, audio-visual setup, and technical requirements for events in line with specifications.Ensure compliance with the firm’s business development and event policies, including the event approval process.Running regular meetings to maintain regular communication with key departments to support the smooth running of all scheduled events.Work with the finance team to ensure accurate tracking of event costs, including correct cost coding, invoicing, and reconciliation of expenses.Comply with all site security procedures and health & safety regulations.Oversee and manage ad hoc courier and hand-delivered items relating to events.Liaise with IT and AV suppliers for specialist equipment support, fault reporting, and issue resolution.Set up and support the use of conference room technology, including laptops, projectors, screens, teleconferencing equipment, video conferencing tools, Microsoft Teams/Lync pods, and other AV systems.Assist in the development and implementation of standard operating procedures for events and room usage.Support post-event reporting, including gathering feedback and evaluating event success.Manage or support event delegate lists, invitations, check-in and check-out and follow-ups using CRM systems or event software.Maintain inventory of event materials, equipment, and supplies.Assist with training new joiners or temporary staff on event protocols and AV systems.Support Management with project work, reporting or analytics where needed.About YouProven working knowledge of customer service experience.A working knowledge of Microsoft Office, Manhattan Datacraft desirableAbility to set up and troubleshoot IT and audio-visual equipment.Highly organised. Able to plan and prioritise the work of self and others.Ability to suggest and deliver creative/innovative solutionsGood interpersonal skills, flexible to work with a range of styles and personalitiesAbility to maintain standards when under pressure.Able to build strong relationships with key stakeholdersResponsible to adopting a flexible attitude to working hours based on business demands