Team Leader

Supervisor ready for a step up in your career? We are seeking a hands‑on, energetic person who leads by example on the shop floor. Established in the 1960s, we are a market‑leading business based in the heart of London’s vibrant Chinatown. Over the last 55 years, we have expanded across the UK and become one of the nation’s most diverse food retailers.
About the Role
As a Team Leader, you will lead, motivate, and inspire your team to provide exceptional service to every customer. You will be responsible for maintaining high standards across the store and driving your team to achieve targets and enhance the customer experience. This is a great opportunity for a career‑driven individual looking to immerse themselves in a people‑focused company and take the next step in their career.
Key Responsibilities
Lead, mentor, and develop a diverse team of individuals, ensuring excellent performance from recruitment through to ongoing development
Drive sales by maximising every opportunity, while maintaining positive standards
Maintain high levels of stock availability, ensuring store presentation is at its best
Oversee daily store operations, ensuring outstanding customer service at all times
Inspire the team to deliver top‑tier customer service, achieving KPIs and exceeding customer satisfaction goals
Maintain and enforce safe working practices across the store
Work closely with the management team to drive improvements and growth
You
Fluent in Cantonese or Mandarin (preferred but not essential)
A natural leader with a strong ability to inspire, coach, and motivate your team
Proven experience in a fast‑paced retail, hospitality, or leisure environment
Passionate about customer experience and delivering retail excellence
Strong work ethic, proactive attitude, and the ability to thrive in a demanding environment
Articulate, confident, and able to communicate effectively with both customers and colleagues
Ideal Candidate
Previous experience in a retail management position or similar fast‑paced environment
A passion for people development, achieving team success, and delivering results
Ability to manage multiple tasks while ensuring excellent service delivery
Strong communicator with the ability to solve problems effectively
Benefits
Career development and progression opportunities
Competitive salary, store discount and free on‑site parking
Ongoing training and support to help you succeed in your role
A dynamic and fast‑paced work environment where you are encouraged to grow and achieve your potential
Please note: This role will require an initial training period of 3 months at the Tottenham location, with travel costs covered.
If you\’re a career‑focused Team Leader who thrives in a fast‑paced, people‑focused environment,
APPLY NOW for immediate consideration!
ABOUT US
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion / belief, sexual orientation or age.
#J-18808-Ljbffr