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- Tasks: Lead the design and architecture of D365 Customer Engagement solutions.
- Company: Join a forward-thinking company at the forefront of digital transformation.
- Benefits: Enjoy a competitive salary, comprehensive benefits, and professional development opportunities.
- Why this job: Shape innovative customer engagement solutions using cutting-edge technologies.
- Qualifications: 5+ years in D365 CE with strong solution design and integration skills.
- Other info: Microsoft Dynamics 365 certifications are highly desirable.
The predicted salary is between 48000 - 72000 £ per year.
Our client is seeking a highly skilled D365 CE Architect. This is a fantastic opportunity to join a forward-thinking company, leading the design and architecture of cutting-edge customer engagement solutions.
Key Responsibilities:
- Lead the architectural design and strategy for D365 CE solutions, ensuring alignment with business goals and scalability.
- Collaborate with business stakeholders to translate requirements into robust, high-performance architectural solutions.
- Oversee the implementation of D365 CE architecture, ensuring integration with omnichannel capabilities, case management, and customer service automation.
- Provide technical leadership to development teams, ensuring best practices in customization, system integration, and solution deployment.
- Conduct architectural reviews and provide guidance on optimizing existing D365 CE systems to meet evolving business needs.
- Mentor and support internal teams on architectural methodologies, best practices, and system design principles.
- Drive innovation in customer engagement by identifying and implementing emerging technologies and features within the D365 ecosystem.
Required Skills and Experience:
- 5+ years of experience working with D365 Customer Engagement (CE) solutions, with a proven track record of designing and implementing complex architectures.
- Strong background in solution design, data integration, and cloud architecture within the Microsoft Dynamics ecosystem.
- Experience working in an architect role on end-to-end D365 CE implementation projects.
- Ability to provide technical leadership, collaborating across technical and business teams to deliver optimal solutions.
- Strong communication skills, capable of engaging and influencing stakeholders at all levels of the organization.
- Microsoft Dynamics 365 certifications are highly desirable.
What’s on Offer:
- Competitive salary and comprehensive benefits package.
- Opportunity to work with a leading organization at the forefront of customer engagement and digital transformation.
- A chance to lead architectural projects using the latest technologies in the Microsoft Dynamics ecosystem.
- Professional development and growth opportunities, including further certification support.
- A collaborative and innovative work environment that promotes knowledge sharing and technical excellence.
If you are a seasoned D365 CE Architect and are ready for your next challenge, we want to hear from you!
D365 CE Architect employer: Nigel Frank International
Contact Detail:
Nigel Frank International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land D365 CE Architect
✨Tip Number 1
Network with professionals in the Microsoft Dynamics community. Attend relevant meetups, webinars, or conferences to connect with others who work with D365 CE. This can help you gain insights into the latest trends and potentially lead to referrals.
✨Tip Number 2
Showcase your expertise by contributing to online forums or writing articles about D365 CE architecture. This not only demonstrates your knowledge but also helps you build a personal brand that can attract attention from recruiters.
✨Tip Number 3
Prepare for technical interviews by brushing up on your D365 CE skills. Be ready to discuss specific projects you've worked on, focusing on your role in architectural design and implementation. Real-world examples will make you stand out.
✨Tip Number 4
Research the company’s current D365 CE implementations and challenges. Tailor your discussions during interviews to show how your experience aligns with their needs, demonstrating that you understand their business and can provide value.
We think you need these skills to ace D365 CE Architect
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities and requirements of the D365 CE Architect position. Tailor your application to highlight relevant experience and skills that align with the job description.
Highlight Relevant Experience: In your CV and cover letter, emphasise your 5+ years of experience with D365 Customer Engagement solutions. Provide specific examples of complex architectures you have designed and implemented, showcasing your technical leadership and collaboration with stakeholders.
Showcase Technical Skills: Detail your background in solution design, data integration, and cloud architecture within the Microsoft Dynamics ecosystem. Mention any Microsoft Dynamics 365 certifications you hold, as these are highly desirable for the role.
Craft a Compelling Cover Letter: Write a cover letter that not only summarises your qualifications but also expresses your passion for customer engagement and digital transformation. Use this opportunity to demonstrate your understanding of the company's goals and how you can contribute to their success.
How to prepare for a job interview at Nigel Frank International
✨Showcase Your Technical Expertise
As a D365 CE Architect, it's crucial to demonstrate your deep technical knowledge. Be prepared to discuss specific projects where you've designed and implemented complex architectures, highlighting your problem-solving skills and technical leadership.
✨Understand the Business Goals
Make sure you understand how D365 CE aligns with business objectives. During the interview, articulate how your architectural designs can drive business success and scalability, showing that you can bridge the gap between technology and business needs.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to handle real-world challenges. Think of examples where you've had to optimise existing systems or lead a team through a complex implementation, and be ready to explain your thought process.
✨Communicate Effectively with Stakeholders
Strong communication skills are essential for this role. Practice explaining technical concepts in a way that non-technical stakeholders can understand. This will demonstrate your ability to engage and influence at all levels of the organisation.
