Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customers with water flow monitoring systems and maintain hire fleet equipment.
- Company: Join a growing company dedicated to innovative water solutions and customer satisfaction.
- Benefits: Enjoy flexible working hours, training opportunities, and a supportive team environment.
- Why this job: Be part of a dynamic team making a real impact in water management and customer service.
- Qualifications: No specific experience required; just a passion for helping others and learning new skills.
- Other info: Great opportunity for high school and college students looking to gain practical experience.
The predicted salary is between 28800 - 43200 £ per year.
Due to business growth, we have an exciting opportunity for a Product Support & Hire Technician to join our dedicated service team responsible for customer support of wide-ranging water flow monitoring systems as well as the preparation and maintenance of goods in our hire fleet.
You will support clients over the phone and on email for support with the use of their products.
Product Support and Hire Technician employer: Talent.AI Limited
Contact Detail:
Talent.AI Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Support and Hire Technician
✨Tip Number 1
Familiarise yourself with water flow monitoring systems. Understanding the technical aspects and common issues will help you engage confidently with potential employers and demonstrate your expertise during interviews.
✨Tip Number 2
Practice your customer support skills. Since the role involves assisting clients over the phone and via email, consider role-playing scenarios with friends or family to improve your communication and problem-solving abilities.
✨Tip Number 3
Network with professionals in the industry. Attend relevant events or join online forums where you can connect with others who work in product support or hire services. This can lead to valuable insights and potential job referrals.
✨Tip Number 4
Research our company culture and values. Understanding what we stand for at StudySmarter will allow you to tailor your approach and show how you align with our mission during any interviews or discussions.
We think you need these skills to ace Product Support and Hire Technician
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Product Support and Hire Technician. Highlight your relevant experience in customer support and technical skills related to water flow monitoring systems.
Tailor Your CV: Customise your CV to reflect your experience in product support and any technical roles you've held. Emphasise your communication skills, as you'll be supporting clients over the phone and via email.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and technical support. Mention specific examples of how you've successfully assisted clients in the past, particularly in similar roles.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your contact information is correct. A polished application reflects your attention to detail.
How to prepare for a job interview at Talent.AI Limited
✨Know the Product Inside Out
Familiarise yourself with the water flow monitoring systems that the company offers. Understanding the technical aspects and common issues will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Customer Support Skills
Prepare examples of how you've successfully handled customer queries in the past. Highlight your communication skills and ability to resolve issues efficiently, as this role heavily relies on providing excellent support.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific scenarios where you've encountered challenges and how you overcame them. This will show your potential employer that you can think on your feet and provide effective solutions.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's products, team dynamics, and future projects. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
