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- Tasks: Manage maintenance schedules, coordinate with contractors, and handle resident requests.
- Company: LIVINGWAY empowers communities through innovative solutions and exceptional service.
- Benefits: Enjoy a dynamic work environment in Manchester with opportunities for growth and development.
- Why this job: Join a passionate team dedicated to making a positive impact in the community.
- Qualifications: Strong organisational skills and excellent communication are essential; experience in coordination is a plus.
- Other info: This role offers a chance to build relationships and enhance property care standards.
The predicted salary is between 28800 - 43200 £ per year.
At LIVINGWAY, we empower individuals and communities through innovative solutions and exceptional service. Our organisation is built on a foundation of strong values and a vision to inspire positive change.
LIVINGWAY is seeking a proactive and organised Maintenance Coordinator to manage the maintenance team’s scheduling, coordinate with external contractors, manage residents' maintenance requests, and establish effective relationships and terms for cyclical maintenance. This critical role will ensure the smooth operation of maintenance activities and support our commitment to high standards of property care and customer satisfaction.
Key Responsibilities:- Diary Management for the Maintenance Team: Organise and manage the daily, weekly, and monthly schedules for the maintenance team. Prioritise tasks based on urgency, availability, and resource allocation. Monitor ongoing projects to ensure timely completion and follow-up as necessary.
- Management of Residents’ Maintenance Requests: Act as the primary point of contact for residents reporting maintenance issues. Log, track, and monitor maintenance requests to ensure timely responses and resolution. Communicate updates to residents regarding the status and timeline of their requests. Ensure a positive resident experience through professional and empathetic communication.
- Coordination with Contractors: Act as the primary point of contact for external contractors and suppliers. Schedule contractor visits, ensuring alignment with the team’s calendar and project requirements. Oversee contractor performance and adherence to agreed standards and timelines.
- Relationship Building: Develop and maintain strong, professional relationships with contractors and suppliers. Foster open communication to address issues, negotiate terms, and identify opportunities for improved service delivery.
- Cyclical Maintenance Planning: Create and manage terms for cyclical maintenance agreements with external partners. Maintain a comprehensive log of all scheduled cyclical maintenance tasks. Ensure compliance with regulatory standards and health and safety requirements.
- Administrative Support: Maintain accurate records of all maintenance activities, contractor agreements, and schedules. Prepare reports and updates for internal stakeholders. Assist in budget tracking and cost management related to maintenance activities.
- Strong organisational and diary management skills.
- Excellent communication and interpersonal skills for effective collaboration.
- Experience in contractor management and relationship building.
- Proven ability to manage and resolve customer requests professionally.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Knowledge of cyclical maintenance planning and relevant industry standards.
- Familiarity with property management or maintenance software.
- Previous experience in a similar administrative or coordination role.
Maintenance Coordinator employer: LIVINGWAY UK
Contact Detail:
LIVINGWAY UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Coordinator
✨Tip Number 1
Familiarise yourself with LIVINGWAY's values and mission. Understanding their commitment to excellence, integrity, and collaboration will help you align your approach during interviews and discussions, showcasing how you can contribute to their goals.
✨Tip Number 2
Network with current or former employees of LIVINGWAY. Engaging with them can provide insights into the company culture and expectations for the Maintenance Coordinator role, which can be invaluable during your application process.
✨Tip Number 3
Prepare specific examples from your past experiences that demonstrate your organisational skills and ability to manage maintenance requests effectively. Being able to discuss these in detail will show your readiness for the role.
✨Tip Number 4
Research common challenges faced in maintenance coordination and think about how you would address them. This proactive approach will impress interviewers and show that you're already thinking about how to succeed in the position.
We think you need these skills to ace Maintenance Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Maintenance Coordinator role. Focus on your organisational skills, communication abilities, and any experience with contractor management.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about the role and how your values align with LIVINGWAY's commitment to excellence and community impact. Use specific examples from your past experiences to demonstrate your suitability.
Highlight Relevant Skills: Emphasise your proficiency in Microsoft Office Suite and any experience with property management or maintenance software. Mention your ability to manage customer requests and build relationships with contractors.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at LIVINGWAY UK
✨Showcase Your Organisational Skills
As a Maintenance Coordinator, strong organisational skills are crucial. Be prepared to discuss specific examples of how you've managed schedules or prioritised tasks in previous roles. This will demonstrate your ability to handle the responsibilities outlined in the job description.
✨Communicate Effectively
Excellent communication is key for this role, especially when dealing with residents and contractors. Practice articulating your thoughts clearly and empathetically. You might even want to prepare a few scenarios where you successfully resolved issues through effective communication.
✨Demonstrate Relationship-Building Skills
The role requires building strong relationships with contractors and suppliers. Think of examples from your past experiences where you successfully developed professional relationships. Highlight your negotiation skills and how you’ve addressed issues collaboratively.
✨Familiarise Yourself with Cyclical Maintenance
While not mandatory, having knowledge of cyclical maintenance planning can set you apart. Research common practices and be ready to discuss how you would approach creating and managing maintenance schedules. This shows your proactive attitude and readiness to contribute from day one.
