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- Tasks: Lead nursing operations for inpatient medical and surgical care, ensuring high-quality patient experiences.
- Company: Join The London Clinic, a leading private hospital in the heart of London since 1932.
- Benefits: Enjoy a generous benefits package including 33 days annual leave, private healthcare, and career development opportunities.
- Why this job: Shape service design and drive improvements in a supportive, patient-focused environment with a strong leadership team.
- Qualifications: NMC registration and extensive experience in acute care nursing at Band 8a or 8b level required.
- Other info: We value diversity and encourage applicants from all backgrounds to apply.
The predicted salary is between 48000 - 72000 £ per year.
We are recruiting for a highly experienced Nurse Manager to join The London Clinic as Head of Nursing Operations for Medical and Surgical Care. This is a high-profile Band 8b role with significant scope and visibility, suited to someone with a strong operational track record in acute care nursing. You will be joining a forward-thinking leadership team at a pivotal time, with the opportunity to shape service design, drive strategic improvement, and deliver high-quality, patient-centred care at scale.
The London Clinic is one of the UK's largest private hospitals, with 8 state-of-the-art facilities located in the heart of London's medical community around Harley Street. We have circa 1350 employees, and we are dedicated to providing our patients with expert, individualised treatment and care. We cover a comprehensive range of services, including complex medical and surgical procedures plus a range of cancer services. The London Clinic has a supportive and warm working culture where your contribution is valued, and you can help us deliver our three core values of 'We go further', 'We work as one' and 'We personalise care.'
Job Profile
- Job Type: This is a full-time, permanent position working 37.5 hours per week.
- Salary: Band 8b
- Location: 20 Devonshire Place, Marylebone, W1G 6BW
- Benefits package: Contributory pension scheme (total annual contribution up to 20%). Private Medical Healthcare. 33 days annual leave (Inclusive of bank holidays). Season ticket travel loan, family friendly benefits, and a wide range of discounts with a variety of retailers/services, plus much more. We also offer excellent career development; with clear career pathways and access to further education.
About the role
The Head of Nursing Operations is responsible for the operational, quality, and safety management of our inpatient nursing services, including ward nursing, Clinical Nurse Specialists, critical care, pre-assessment, and the clinical site team. You will lead the end-to-end delivery of inpatient medical and surgical care pathways, ensuring safe, effective, and compassionate care throughout the patient journey. Working in close partnership with senior stakeholders, including the Chief Operating Officer, Chief Nurse, Medical Director and Heads of Service, you will play a key role in workforce planning, service improvement, and operational excellence. You will also collaborate closely with the Head of Operations for Theatres, Endoscopy and Interventional Radiology to ensure integrated, efficient service delivery across the wider hospital. With a focus on performance, governance, and continuous improvement, you will drive standards while maintaining a strong clinical voice in strategic decision-making. This role is part of the Silver On-Call rota and offers a visible leadership opportunity within a fast-paced, patient-focused environment.
What we are looking for
- NMC registration and a strong professional background in inpatient or complex acute care
- Extensive experience at Band 8a or 8b level, including clinical and operational leadership of large teams
- A proven track record of improving service delivery, quality, and efficiency in hospital settings
- A clear understanding of governance frameworks and the ability to embed robust systems to ensure compliance and safe care
- Excellent collaboration and influencing skills, particularly at senior leadership and board level
- A strategic mindset, with the ability to balance day-to-day service pressures with long-term service development
- A leadership style that is inclusive, visible and aligned to our values: We go further, We work as one, We personalise care
Apply Now
To apply, please submit your CV along with a cover letter outlining your experience and suitability for the role. Your cover letter should reflect your alignment to the key responsibilities and leadership expectations outlined in this advert.
The London Clinic has charitable status which is fundamental to our identity and how we operate, enabling our teams to invest in treatments, technology and facilities that benefit our patients, staff and the wider community. We are committed to safeguarding and protecting all adults at risk, children and young people by implementing robust safer recruitment practices during our selection process. Pre-employment checks are undertaken in accordance with industry standards and regulations, and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). If you would like further information about our safer recruitment policy then please contact a member of our recruitment team.
The London Clinic is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from underrepresented groups; if you think you have the skills and experience for the job, please apply - we would love to hear from you regardless of your background.
Head of Nursing Operations - Surgical and Medical Care employer: The London Clinic
Contact Detail:
The London Clinic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Nursing Operations - Surgical and Medical Care
✨Tip Number 1
Familiarise yourself with The London Clinic's core values: 'We go further', 'We work as one', and 'We personalise care'. During any discussions or interviews, demonstrate how your leadership style aligns with these values to show that you're a good cultural fit.
✨Tip Number 2
Network with current or former employees of The London Clinic. Engaging with them can provide you with insights into the organisational culture and operational challenges, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you've successfully improved service delivery and quality in a hospital setting. Tailoring your examples to reflect the responsibilities outlined in the job description will make your case stronger.
✨Tip Number 4
Stay updated on current trends and challenges in acute care nursing and hospital operations. Being knowledgeable about industry developments will help you engage in meaningful conversations with senior stakeholders during the interview process.
We think you need these skills to ace Head of Nursing Operations - Surgical and Medical Care
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure your cover letter specifically addresses the key responsibilities and leadership expectations mentioned in the job description. Highlight your relevant experience in acute care nursing and operational leadership to demonstrate your suitability for the role.
Showcase Your Achievements: In your CV, include quantifiable achievements that reflect your track record in improving service delivery, quality, and efficiency. Use specific examples from your previous roles to illustrate how you have made a positive impact in similar settings.
Highlight Collaboration Skills: Emphasise your collaboration and influencing skills, particularly at senior leadership levels. Provide examples of how you have successfully worked with stakeholders to drive strategic improvements and ensure high-quality patient care.
Demonstrate Strategic Thinking: In both your CV and cover letter, convey your strategic mindset. Discuss how you balance day-to-day service pressures with long-term service development, showcasing your ability to lead in a fast-paced environment while maintaining a focus on governance and continuous improvement.
How to prepare for a job interview at The London Clinic
✨Showcase Your Leadership Experience
As a candidate for the Head of Nursing Operations, it's crucial to highlight your previous leadership roles. Be prepared to discuss specific examples where you successfully led large teams, improved service delivery, and implemented operational changes in acute care settings.
✨Demonstrate Strategic Thinking
The role requires a strategic mindset, so be ready to talk about how you've balanced day-to-day operations with long-term service development. Share instances where your strategic decisions positively impacted patient care or operational efficiency.
✨Emphasise Collaboration Skills
Collaboration with senior stakeholders is key in this position. Prepare to discuss how you've effectively worked with other leaders, such as Chief Nurses or Medical Directors, to drive improvements and ensure integrated service delivery.
✨Align with Core Values
The London Clinic values 'We go further', 'We work as one', and 'We personalise care'. Reflect on these values in your responses and provide examples of how you've embodied them in your previous roles, ensuring that your approach aligns with their organisational culture.
