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For Companies At a Glance
- Tasks: Assist customers with inquiries and provide top-notch service in German.
- Company: Join MTrec Commercial, a leader in customer service solutions.
- Benefits: Enjoy a friendly team, training opportunities, and great career progression.
- Why this job: Be part of an award-winning team and make a real impact.
- Qualifications: Fluency in German and excellent communication skills required.
- Other info: Easily accessible offices and a supportive work environment.
The predicted salary is between 24000 - 36000 £ per year.
Company Benefits:
- The opportunity to work with an award-winning team who are at the pinnacle of their industry
- Incredibly friendly team working environment
- Training and Development opportunities
- Easily Accessible offices
- Great progression opportunities!
The Company You'll Work for:
MTrec Commercial are proudly supporting our market leading client, who, due to significant expansion are seeking to employ a...
German Speaking Inbound Customer Service Advisor employer: MTrec Commercial
Contact Detail:
MTrec Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German Speaking Inbound Customer Service Advisor
✨Tip Number 1
Brush up on your German language skills! Since this role requires you to communicate effectively with German-speaking customers, being fluent and confident in the language will set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with common customer service scenarios. Think about how you would handle various situations, as demonstrating your problem-solving skills during the interview can really impress the hiring team.
✨Tip Number 3
Research MTrec Commercial and their client thoroughly. Understanding their values, mission, and the industry they operate in will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 4
Prepare questions to ask during the interview. This shows your enthusiasm for the position and helps you gauge if the company culture aligns with your expectations, especially regarding training and development opportunities.
We think you need these skills to ace German Speaking Inbound Customer Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience, especially in inbound roles. Emphasise any language skills, particularly your proficiency in German, as this is crucial for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work in a team. Mention specific examples of how you've successfully handled customer inquiries in the past.
Highlight Relevant Skills: In your application, focus on skills that are relevant to the role, such as communication, problem-solving, and adaptability. These traits are essential for a customer service advisor.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at MTrec Commercial
✨Showcase Your Language Skills
As a German Speaking Inbound Customer Service Advisor, it's crucial to demonstrate your fluency in German. Be prepared to answer questions in both English and German to showcase your language proficiency.
✨Highlight Customer Service Experience
Discuss any previous experience you have in customer service roles. Share specific examples of how you've handled customer inquiries or resolved issues, as this will show your capability in a similar environment.
✨Emphasise Teamwork
Since the company prides itself on a friendly team working environment, be sure to highlight your ability to work well in a team. Share experiences where you collaborated with others to achieve a common goal.
✨Prepare Questions About Training and Development
The company offers training and development opportunities, so come prepared with questions about these aspects. This shows your eagerness to grow within the role and your commitment to personal development.
