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For Companies At a Glance
- Tasks: Support leaders and colleagues in delivering the People Strategy and enhancing employee experience.
- Company: Join TalkTalk Business, a leader in connectivity with over 25 years of experience.
- Benefits: Enjoy competitive salary, bonus scheme, free broadband, and comprehensive benefits package.
- Why this job: Gain hands-on HR experience while contributing to a dynamic and evolving team culture.
- Qualifications: Experience with digital tools and HR systems; open to learning and growth.
- Other info: Hybrid working model: 3 days in the office, 2 days remote for flexibility.
The predicted salary is between 28800 - 43200 £ per year.
About Us
For over 25 years, we've been supporting UK businesses of all sizes, providing exceptional connectivity, competitive pricing, and outstanding service. Our focus is firmly on the future with a fibre-first, future-ready approach. Our ultra-reliable network is trusted by more than 1 in 10 businesses, and our comprehensive range of innovative solutions are designed to help any business achieve its full potential.
The Role
We’re hiring a People Adviser to join our dynamic People Team at TalkTalk Business. Working closely with the People Director and the People Business Partner, you’ll support leaders and colleagues across the business, helping to deliver our People Strategy and enhance the employee experience. You’ll gain hands-on experience across a wide range of people processes including reward and benefits, case management, HR systems, payroll coordination, and data reporting while driving continuous improvement and supporting business success.
Responsibilities
- HR Systems & Payroll: Act as a super-user for our HR system, supporting colleagues and leaders with navigation and functionality. Ensuring accurate data is provided to our managed payroll service and delivering basic people reporting.
- Reward & Benefits: Support on annual pay and bonus reviews, coordinate with our benefits provider (Benefex), and manage ongoing pensions and benefits administration, including supplier liaison and colleague communications.
- Query Management: Respond to colleague queries via the People inbox, provide employment references, process Subject Access Requests, and support visa applications.
- Employee Engagement: Help to deliver our engagement surveys and colleague events.
- People Projects: Contribute to key projects and identify opportunities for process improvements across the People function.
- Confidentiality: Handle sensitive information with professionalism, maintaining confidentiality and data protection standards at all times.
Skills and experience we are looking for
- Experience using complex systems and comfortable navigating digital tools.
- Background in handling queries in an HR or customer service environment.
- Open to learning; if you haven’t covered the full employee lifecycle yet, we’ll support your growth on the job.
- Strong attention to detail and a commitment to getting things right first time for our colleagues.
- A mindset for continuous improvement, always looking for ways to enhance our processes and service.
- Results-driven, with the ability to set clear goals, manage priorities, and follow through with accountability.
- Empathetic and respectful, understanding there’s a person behind every query and treating each one with care and confidentiality.
How you will work
At TalkTalk Business we understand the importance of flexibility and connection in the workplace. That’s why we have adopted a hybrid approach to working. Our aim is for our full-time team to spend 3 days a week at our HQ in Soapworks, Salford Quays with the remaining days offering the option to work from home.
What can we offer you?
- Competitive Salary and Bonus Scheme: Earn a rewarding salary with a bonus scheme designed to recognise your hard work and dedication.
- Comprehensive Benefits Package: Support your wellbeing, achieve a work-life balance, and plan for the future with our all-inclusive benefits.
- Free TalkTalk Broadband: Enjoy complimentary TalkTalk broadband as an added perk for all employees.
- Personal and Professional Growth: Take advantage of opportunities for career advancement and personal development.
- Additional Perks: Participate in exciting company events, take advantage of volunteering days, and enjoy electric car charging points available at our HQ.
Be #ACE!
Be Ambitious, Be Connected, Be Empowered. We embrace challenge, create resilient relationships and nurture our collaborative culture, while building a positive and rewarding environment where everyone takes pride in the part they play.
We will take reasonable and appropriate steps to ensure all candidates have a fair recruitment process to eliminate stereotypes, unconscious bias or prejudice.
People Adviser (Maternity Cover) employer: TalkTalk Business
Contact Detail:
TalkTalk Business Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Adviser (Maternity Cover)
✨Tip Number 1
Familiarise yourself with HR systems and digital tools, as this role requires you to be a super-user. Consider taking online courses or tutorials to boost your confidence in navigating these platforms.
✨Tip Number 2
Showcase your experience in handling queries by preparing examples of how you've resolved issues in previous roles. This will demonstrate your customer service skills and your ability to empathise with colleagues.
✨Tip Number 3
Research the company culture at TalkTalk Business and think about how you can contribute to their People Strategy. Be ready to discuss ideas for enhancing employee engagement during your conversations with them.
✨Tip Number 4
Prepare to discuss your mindset for continuous improvement. Think of specific examples where you've identified opportunities for process enhancements in past roles, as this aligns with the responsibilities of the position.
We think you need these skills to ace People Adviser (Maternity Cover)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in HR systems, query management, and employee engagement. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the People Adviser position and how your skills align with the responsibilities outlined. Mention specific experiences that showcase your attention to detail and commitment to continuous improvement.
Showcase Relevant Skills: Emphasise your experience with complex systems and digital tools, as well as your background in handling HR queries. Provide examples of how you've successfully managed priorities and contributed to process improvements in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the People Adviser role.
How to prepare for a job interview at TalkTalk Business
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a People Adviser. Be prepared to discuss how your skills and experiences align with the specific tasks mentioned, such as HR systems, payroll coordination, and employee engagement.
✨Showcase Your HR Knowledge
Demonstrate your understanding of HR processes and systems during the interview. If you have experience with complex HR systems or handling queries in an HR environment, be ready to share specific examples that highlight your expertise.
✨Emphasise Continuous Improvement
Talk about your mindset for continuous improvement. Share instances where you've identified opportunities for process enhancements in previous roles, as this aligns with the company's focus on driving business success and improving employee experience.
✨Exhibit Empathy and Professionalism
Since the role involves handling sensitive information and responding to colleague queries, it's crucial to convey your empathetic approach. Prepare to discuss how you handle confidential matters and treat each query with care and respect.
