At a Glance
- Tasks: Lead a team to boost sales and manage customer relationships effectively.
- Company: Join a dynamic company focused on growth in the industrial and engineering sectors.
- Benefits: Enjoy a permanent full-time role with opportunities for professional development.
- Why this job: Be part of a collaborative culture that values leadership and innovation.
- Qualifications: Experience in business-to-business services and strong people management skills required.
- Other info: Ideal for those looking to make a significant impact in a fast-paced environment.
The predicted salary is between 43200 - 72000 £ per year.
The Role
Permanent Full Time
As Branch Business Manager, you will drive productivity, growth and profit improvement within the branch in management of both external and internal sales and be responsible for the consistent delivery of products to meet customer requirements. You will, ideally, be from an Industrial/Engineering background and will have strong communication and people management skills to help drive the continued successful execution of our business strategy.
Key Responsibilities
- A proven track record in the business-to-business services market preferably in general management positions showing an operating knowledge of both sales and operational development.
- Ownership of a significant P&L is essential.
- Management of teams including recruitment, training and development as well as performance management of branch team.
- Demonstrable leadership experience in a process centric transactional business.
- New business planning, development and implementation to demanding customer requirements.
- Profit and cost centre management accountability.
- Commercial Sales and Key Account development.
- Customer relationship management experience and a strong customer service ethos.
- A conscientious and disciplined attention to detail with the proven ability to drive and deliver profitable growth.
- Demonstrate knowledge and experience of profit engineering contracts and services.
- An effective working style to ensure strong and collaborative relationships exist within other business functions - which will be a key to the success of our matrix organisation.
- Demonstrate good interpersonal and communication skills along with experience of leading commercial and operational teams.
- An individual who will gain credibility and win respect across the organisation.
- Process awareness and system skills.
- Confidence with a drive to challenge and develop the performance to the next level.
- Pipeline management and an understanding of customer churn and how to reverse trends of negative to positive.
Key Account Manager employer: Rubix
Contact Detail:
Rubix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager
✨Tip Number 1
Familiarise yourself with the key metrics and performance indicators relevant to a Key Account Manager role. Understanding how P&L works and being able to discuss your experience in managing it will set you apart during discussions.
✨Tip Number 2
Network with professionals in the industrial and engineering sectors. Attend industry events or join relevant online forums to connect with potential colleagues or mentors who can provide insights into the company culture and expectations.
✨Tip Number 3
Prepare to showcase your leadership skills by discussing specific examples of how you've successfully managed teams and driven performance improvements in previous roles. This will demonstrate your capability to lead within a matrix organisation.
✨Tip Number 4
Research the company's current projects and challenges in customer relationship management. Being knowledgeable about their operations will allow you to tailor your conversations and show how you can contribute to their success.
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in business-to-business services, particularly in general management roles. Emphasise your achievements in sales and operational development, as well as any experience managing P&L.
Craft a Compelling Cover Letter: In your cover letter, demonstrate your understanding of the role and how your background in industrial or engineering sectors aligns with the company's needs. Highlight your leadership experience and ability to manage teams effectively.
Showcase Relevant Skills: Clearly outline your communication and people management skills in your application. Provide examples of how you've successfully developed customer relationships and driven profitable growth in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Key Account Manager role.
How to prepare for a job interview at Rubix
✨Showcase Your Leadership Skills
As a Key Account Manager, you'll need to demonstrate your leadership experience. Be prepared to discuss specific examples of how you've successfully managed teams, including recruitment and performance management, and how these experiences have shaped your approach to driving productivity and growth.
✨Understand the P&L
Ownership of a significant P&L is essential for this role. Make sure you can articulate your experience with profit and cost centre management. Prepare to discuss how you've previously driven profitable growth and the strategies you employed to achieve this.
✨Demonstrate Customer Relationship Management
Customer relationship management is key in this position. Be ready to share examples of how you've built and maintained strong relationships with clients, and how you've ensured their needs are met while also aligning with business objectives.
✨Prepare for Process-Centric Discussions
Given the emphasis on process awareness, be prepared to discuss your understanding of process-centric transactional businesses. Highlight any experience you have in improving processes and how that has positively impacted operational efficiency and customer satisfaction.