Relief Manager

Relief Manager
Location: London, UB2 4HT
Hours of work: 37.5
Contract Type: Permanent
This role is INTERNAL ONLY and at present we are not accepting external applications. If you are external and apply, your application will not be considered at this time.
The Relief Manager will be responsible for the day-to-day management of the contract, overseeing the designated relief team while providing essential support to the Operations Manager and Area Management Team.
Job Description
This role involves handling various administrative tasks and driving ongoing development to ensure the successful delivery of all service offerings.
A key part of the position is delivering accurate reports on financial and operational targets, ensuring transparency and effective tracking of performance.
The Relief Manager will also lead their team with confidence, building and maintaining strong relationships with all key stakeholders to foster collaboration and achieve shared goals.
Key Responsibilities

• Take personal responsibility for health and safety, leading by example
• Manage food safety issues and drive improvements as directed
• Ensure team compliance with food policies, including special dietary needs
• Support the delivery and monitoring of mandatory training
• Build and maintain positive client and colleague relationships
• Assist Operations Manager with monitoring and administration
• Ensure compliance with Company HR policies and procedures

Professional and Personal Competencies/Qualifications

• Level 3 Food Safety Certificate
• Supervisor experience in food and hospitality, ideally in school catering
• Strong presentation and communication skills
• Ability to work under pressure and use initiative
• Proven team management and leadership skills
• Proficient in Word, Excel, or similar software
• Commercial awareness with a focus on targets and flexibility

The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it\’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Please click on the following link for more information on this role: Job Description
If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace
To find out more about what we do click here – https://www.uk.issworld.com/