Store Supervisor

🌿 Store Supervisor

📍 Location: Bath

🕒 Contract: Full-time (35 hrs/week) or Part-time (28 hrs/week)

💷 Salary: £24,000–£26,000 (DOE)

📅 Opening September 2025

About The Company

Our client creates thoughtfully designed clothing for life at home and nearby. Their collections are rooted in comfort, sustainability, and effortless style—crafted in natural fabrics and made to last. With a growing presence across the UK, including their flagship stores and partnerships with leading retailers, they’re proud to be a purpose-driven brand that puts people and the planet first.

The Opportunity

This company are opening a brand-new store in the heart of Bath and are looking for a Store Supervisor to help lead the team. This is a key role for someone who thrives in a customer-first environment, brings energy and organisation to the shop floor, and can confidently step in when the Store Manager is away.

What You’ll Be Doing

• Supporting day-to-day store operations and team coordination
• Delivering exceptional service and styling advice to every customer
• Leading by example in product knowledge, visual merchandising, and store standards
• Assisting with training and mentoring new team members
• Managing customer queries, returns, and feedback with professionalism
• Overseeing opening/closing procedures and supporting stock deliveries
• Ensuring smooth use of till systems, logistics, and store admin
• Acting as a brand ambassador and upholding company values

*You will need to work at least 2 weekends a month to start with as at least one Senior Team member is required on Saturdays and / or Sundays every weekend until other staff are settled and fully trained.

What We’re Looking For

• 2+ years’ experience in a premium retail or supervisory role
• A passion for sustainable fashion and customer experience
• Confident communicator with a calm, empathetic approach
• Highly organised with strong attention to detail
• A team player who brings positivity and initiative to every shift
• Comfortable using retail systems and handling operational tasks

Why Join?

• 23 days holiday + bank holidays + your birthday off
• Annual bonus scheme (discretionary)
• Staff uniform and generous discounts (up to 40%)
• Friends & Family discount and sample sales
• Company pension scheme
• Regular team socials and events
• Proud to be a Real Living Wage employer
• Inclusive, supportive, and values-led culture