Global Vice President - Vertical Lead - Consumer

Job Purpose:

This role drives thought leadership and end-to-end solutions in the Consumer vertical. He/she will drive growth and profitability in the vertical sector and lead a team of professionals to develop and execute strategic initiatives that drive E2E solutions, increase revenue, improve operational efficiency, enhance customer satisfaction, and establish the company as a thought leader in the Consumer vertical.

Key Accountabilities:

Strategy

• Develop and implement the overall strategy for the vertical, including E2E solutions, sales and marketing, and strategic global/regional key account management strategy. This will include the identification of sub-verticals that DP World should play in.
• Work with solutions engineering to develop E2E solutions that promote cross and up-selling on the selected sub-verticals. Develop and implement solutions that improve supply chain efficiency, reduce costs, and enhance customer satisfaction.
• Formulate required operational capabilities with global capabilities and regional capabilities (i.e. DP world toolbox).

Sales & Client Management

• Drive revenue growth by identifying and pursuing new business opportunities, cultivating relationships with key customers, and developing innovative solutions that meet the unique needs of the vertical.
• Oversee the key account management of the vertical clients, working with region sales, capabilities to ensure that all DP World services are delivered on time and to the highest quality standards.
• Join customer quarterly business reviews with strategic accounts as a member of senior leadership.
• Lead and mentor a team of professionals, providing guidance and support to help the team achieve their goals and grow in their careers.
• Support the regions and all functions to establish budgets, forecasts, and KPIs.

Leadership

• Build the company’s reputation as an industry thought leader by developing and publishing research, whitepapers, and other thought leadership content that highlights the company’s expertise and insights.
• Work closely with cross-functional teams to ensure alignment and collaboration across the organization.
• Monitor industry trends and emerging technologies, proactively identifying opportunities and risks for the sector vertical and the broader organization.
• Represent the company at industry events, conferences, and trade shows, building relationships and promoting the company’s brand and capabilities.

General

• Accountable for leading an engaged team, providing direction and promoting collaboration while ensuring they are enabled to carry out the goals and objectives of the business.
• Promote and demonstrate positive behaviors harmoniously with DP World’s values and culture.
• Ensure that the highest levels of safety are applied in all activities.
• Understand and adhere to DP World’s Code of Conduct and Ethics policies.
• Perform other related duties as assigned.

Skills, Qualifications and Experience:

• Bachelor’s degree in business administration, Logistics, Supply Chain Management, or a related field. MBA is preferred.
• 15+ years of experience in the logistics and supply chain industry, with at least 5 years of experience in the relevant vertical.
• Proven track record of driving revenue growth and profitability of a significantly sized business of DP World’s vertical.
• Strong leadership skills, with the ability to inspire and motivate a team to achieve their goals and deliver results.
• Excellent communication skills, with the ability to articulate complex ideas and strategies to a variety of stakeholders, both internally and externally.
• Strong analytical and problem-solving skills, with the ability to use data and insights to inform decision-making.
• Knowledge of the vertical, including trends, regulations, and best practices.
• Experience with lean management principles and continuous improvement methodologies is preferred.
• Demonstrated ability to develop and publish thought leadership content, such as research papers, articles, and case studies, that highlight the company’s expertise and insights in the industry.
• Strong communication skills – You are an exceptional listener. You communicate clearly. You write exceptionally well, and you speak eloquently. You can explain just about anything to anyone. You’re comfortable on the phone or to groups of people – at any level.
• Problem solving – You enjoy solving problems. Getting to the root cause. You love taking on difficult challenges and finding creative, innovative solutions. You don’t get flustered easily. If you don’t know the answer, you’ll dig until you find it.
• Detail oriented – You pay strong attention to the details as it is one of your core qualities. You stay focused and nothing falls through the cracks on your watch.
• Exceptional critical thinking skills; you can identify gaps in logic and underlying causes of issues; You think on your feet. You like learning new things, and you can learn quickly.
• Strong collaborator – You can work independently because you self-manage, with limited direction and guidance, but you also enjoy collaborating across dynamic and multi-cultural teams and are personable, helpful, and incredibly organized.
• Results oriented – You are proactive in handling competing priorities and meet your deadlines and commitments; you always demonstrate a “can do” positive attitude.
• Confidentiality – You consider and protect the confidentiality of company data at ALL times.
• IT skills – You are highly proficient in the full Microsoft Office Suite: Word, Excel, PowerPoint, and Visio.
• Flexibility to travel – You are ready to travel between 30 – 50% of the time across the globe.

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