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For Companies At a Glance
- Tasks: Manage reservations and operations, ensuring client satisfaction and smooth processes.
- Company: Join a well-established tour operator known for its friendly team and excellent service.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a vibrant culture that values creativity and client relationships.
- Qualifications: No specific qualifications required; enthusiasm and communication skills are key.
- Other info: Based in London, this role offers a chance to work in the exciting travel industry.
The predicted salary is between 28800 - 43200 £ per year.
A successful and well-established tour operator is seeking a Reservations & Operations Executive to join their friendly and busy team in London. As a Reservations & Operations Executive you will be overseeing the operations of the FIT's and ensuring clients' expectations and requirements are more than met.
Dealing with direct clients and Travel Agents by phone and email putting together tailor-made...
Reservations & Operations Executive employer: Travel Trade Recruitment
Contact Detail:
Travel Trade Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations & Operations Executive
✨Tip Number 1
Familiarise yourself with the travel industry, especially the operations of tour operators. Understanding how FITs (Fully Independent Travellers) work and what clients expect will give you an edge in conversations during interviews.
✨Tip Number 2
Practice your communication skills, both verbal and written. As you'll be dealing with clients and travel agents, being able to convey information clearly and professionally is crucial. Consider role-playing scenarios with friends or family.
✨Tip Number 3
Network within the travel industry. Attend events or join online forums where you can connect with professionals in the field. This could lead to valuable insights and even potential referrals for the position.
✨Tip Number 4
Showcase your problem-solving skills. Think of examples from your past experiences where you've successfully handled client issues or operational challenges. Being able to demonstrate this during an interview will highlight your suitability for the role.
We think you need these skills to ace Reservations & Operations Executive
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Reservations & Operations Executive position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Tailored CV: Create a CV that specifically addresses the skills and experiences relevant to the role. Emphasise your experience in customer service, operations management, and any previous roles in the travel industry.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have successfully met client expectations in past positions, showcasing your ability to handle both direct clients and travel agents.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the reservations and operations field.
How to prepare for a job interview at Travel Trade Recruitment
✨Know the Company Inside Out
Before your interview, make sure to research the tour operator thoroughly. Understand their values, mission, and the types of tours they offer. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Demonstrate Your Customer Service Skills
As a Reservations & Operations Executive, you'll be dealing with clients and travel agents regularly. Prepare examples from your past experiences where you've successfully handled customer inquiries or resolved issues. This will showcase your ability to meet and exceed client expectations.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations related to reservations and operations. Think about potential challenges you might face in the role and prepare thoughtful responses that highlight your problem-solving skills.
✨Show Your Attention to Detail
In this role, attention to detail is crucial. Be prepared to discuss how you ensure accuracy in your work, whether it's in managing bookings or communicating with clients. Providing concrete examples will demonstrate your capability in this area.
