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- Tasks: Join our compliance team to manage regulatory instructions and analyse data using Excel.
- Company: Residential Management Group is dedicated to ensuring compliance and creating safe communities.
- Benefits: Enjoy 27 days holiday, free gym membership, and healthcare cashback plan.
- Why this job: Be part of a proactive team, develop your skills, and make a real impact.
- Qualifications: Intermediate Excel skills and strong attention to detail are essential.
- Other info: Hybrid role with initial training in the office; opportunities for study sponsorship.
The predicted salary is between 28800 - 43200 £ per year.
Are you detail-oriented, organised, and confident using Excel—especially VLOOKUPs? We are looking for a proactive Administration Support Officer to join our compliance team at Residential Management Group and help ensure regulatory legal requirements are met efficiently and accurately.
Where will I be working? You will be based at our offices in Northwich, CW9 7LN. This is a hybrid role consisting of 4 days per week in the office and 1 from home. Initially, you will be asked to work 5 days per week in the office until training is completed.
About the Role
- Administering regulatory legal instructions and updating internal databases.
- Monitoring supplier performance against SLAs and ensuring timely reporting.
- Using Excel (including VLOOKUPs) to manage and analyse compliance data.
- Responding to internal and external compliance queries with clarity and professionalism.
- Supporting the resolution of non-compliance issues to reduce risk to the company and clients.
What We Are Looking For
- Intermediate Excel skills – you should be confident using functions like VLOOKUP to manage and interpret data.
- Strong attention to detail and excellent time management.
- Confident communicator with a customer-focused approach.
- Ability to work independently and collaboratively.
- Proficiency in Microsoft Word and Outlook.
Desirable
- Experience in the property management industry.
- Basic understanding of compliance processes.
What does RMG have to offer you?
- 27 days holiday plus all Bank Holidays.
- Option to buy/sell up to 5 days annual leave each holiday year.
- Life Assurance Cover.
- Free Healthcare cashback Plan (re-claiming for things like optical treatment and dental care, physiotherapy and GP Charges – plus more!), plus 24/7 access to remote GP Services.
- Sponsorship for study and professional qualifications (up to 4 study days).
- Pension scheme (matched up to 7%) and Life assurance (4 x annual salary).
- Places Gym membership - we offer free membership for all our Places Gyms.
As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on online purchases and take advantage of many exclusive offers!
What’s next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.
If you are a recruitment agency please note we operate a PSL and do not take cold calls.
At Places for People, safeguarding is everyone’s responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Locations
Administration Support Officer employer: Residential Management Group (RMG)
Contact Detail:
Residential Management Group (RMG) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Support Officer
✨Tip Number 1
Familiarise yourself with Excel functions, especially VLOOKUPs, as this role heavily relies on data management. Consider creating a few practice spreadsheets to demonstrate your skills and confidence in using these functions.
✨Tip Number 2
Research the compliance processes relevant to the property management industry. Understanding these will not only help you in the role but also show your proactive approach during interviews.
✨Tip Number 3
Prepare examples of how you've successfully managed time and attention to detail in previous roles. Being able to articulate these experiences will highlight your suitability for the Administration Support Officer position.
✨Tip Number 4
Practice your communication skills by engaging in mock interviews or discussions about compliance topics. This will help you convey clarity and professionalism, which are key attributes for this role.
We think you need these skills to ace Administration Support Officer
Some tips for your application 🫡
Highlight Relevant Skills: Make sure to emphasise your intermediate Excel skills, particularly your experience with VLOOKUPs. Mention any specific projects or tasks where you've successfully used these skills.
Show Attention to Detail: In your application, provide examples that demonstrate your strong attention to detail. This could be through previous roles where accuracy was crucial or instances where you identified and resolved errors.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the requirements of the Administration Support Officer role. Use keywords from the job description, such as 'compliance', 'regulatory legal instructions', and 'supplier performance'.
Professional Communication: Since the role requires responding to compliance queries, showcase your communication skills in your application. You might include examples of how you've effectively communicated with clients or colleagues in past positions.
How to prepare for a job interview at Residential Management Group (RMG)
✨Show Off Your Excel Skills
Since the role requires intermediate Excel skills, be prepared to discuss your experience with functions like VLOOKUP. You might even want to bring examples of how you've used Excel in previous roles to demonstrate your proficiency.
✨Highlight Your Attention to Detail
As an Administration Support Officer, attention to detail is crucial. Be ready to share specific examples of how your meticulous nature has helped you in past roles, especially in managing compliance data or similar tasks.
✨Communicate Clearly and Confidently
The job involves responding to compliance queries, so practice articulating your thoughts clearly. During the interview, focus on demonstrating your communication skills and customer-focused approach, as these are key attributes for the role.
✨Prepare for Compliance Questions
Familiarise yourself with basic compliance processes, as this knowledge will be beneficial. Be ready to discuss any relevant experience you have in the property management industry or how you've handled compliance issues in the past.
