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For Companies At a Glance
- Tasks: Assist in food and beverage service, ensuring excellent customer experiences.
- Company: Join a luxury hotel known for its outstanding service and beautiful location in Dorset.
- Benefits: Enjoy staff accommodation, incredible perks, and a supportive work environment.
- Why this job: Perfect for those who love hospitality and want to grow in a vibrant team culture.
- Qualifications: Previous experience in a similar role and strong customer service skills are essential.
- Other info: Full-time position with opportunities for career advancement in the hospitality industry.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a General Assistant F&B. This is a full-time role and will be reporting to the Restaurant Manager.
We are looking for someone who has excellent customer service skills, interpersonal skills, attention to detail and has previous experience in a similar role in a luxury hotel environment.
Location: Dorset
Incredible benefits and staff accommodation available.
General Assistant employer: Summer Lodge Country House Hotel
Contact Detail:
Summer Lodge Country House Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant
✨Tip Number 1
Familiarise yourself with the luxury hotel environment. Research the specific hotel or restaurant you’re applying to, and understand their values, customer service standards, and the type of clientele they serve.
✨Tip Number 2
Highlight your customer service experience in conversations. When networking or during interviews, share specific examples of how you've gone above and beyond for customers in previous roles.
✨Tip Number 3
Practice your interpersonal skills. Engage in conversations with friends or family about your experiences in hospitality, focusing on how you handle difficult situations or provide exceptional service.
✨Tip Number 4
Showcase your attention to detail. During any interactions, whether in person or online, make sure to demonstrate your ability to notice and address small details that enhance the customer experience.
We think you need these skills to ace General Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the General Assistant position. Highlight key skills such as customer service, attention to detail, and previous experience in a luxury hotel environment.
Tailor Your CV: Customise your CV to reflect your relevant experience and skills that match the job description. Emphasise any previous roles in hospitality, particularly in food and beverage, and showcase your customer service achievements.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are a great fit for the General Assistant role. Use specific examples from your past experiences to demonstrate your interpersonal skills and attention to detail.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that your documents are well-formatted and professional.
How to prepare for a job interview at Summer Lodge Country House Hotel
✨Showcase Your Customer Service Skills
As a General Assistant in F&B, excellent customer service is key. Be prepared to share specific examples of how you've provided outstanding service in previous roles, especially in a luxury hotel environment.
✨Demonstrate Attention to Detail
Attention to detail is crucial in this role. During the interview, highlight instances where your keen eye for detail made a difference, whether in food presentation or ensuring a seamless guest experience.
✨Prepare for Interpersonal Questions
Interpersonal skills are vital for this position. Expect questions about how you handle difficult customers or work as part of a team. Think of scenarios that showcase your ability to communicate effectively and resolve conflicts.
✨Research the Company Culture
Understanding the company culture can give you an edge. Familiarise yourself with the values and mission of the hotel, and be ready to discuss how your personal values align with theirs during the interview.
