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- Tasks: Lead operations, manage teams, and drive business growth in a dynamic estate agency.
- Company: Join a forward-thinking, independent estate agency focused on innovation and growth.
- Benefits: Enjoy competitive pay, bonuses, and the chance to influence a growing business.
- Why this job: This role offers real responsibility and the opportunity to make meaningful changes.
- Qualifications: Proven leadership experience in estate agency or related sectors is essential.
- Other info: Hybrid working model available; apply now for a chance to shape the future!
The predicted salary is between 36000 - 60000 £ per year.
Location: Ealing, W5 (Hybrid)
Salary: Basic up to £50,000 + Bonus £75K OTE
Type: Full-Time
This is a role for candidates with a strong estate agency background - other sectors for the moment won't be considered.
A forward-thinking, independent estate agency is hiring a Head of Operations to lead the business through its next stage of growth. This is a hands-on leadership role for someone sharp, experienced, and commercially driven.
You’ll work closely with the founder to take charge of operations, people, compliance, strategy, and the bottom line. It’s a broad role with real responsibility — and serious long-term potential.
Key Responsibilities:- Operations & Management: Own the day-to-day running of the business across all departments
- HR & Recruitment: Build and lead a high-performing team
- Training & Development: Drive professional growth across the business
- Strategy & Business Development: Set targets, spot opportunities, and scale operations
- Compliance: Ensure legal and regulatory standards are met
- Finance: Oversee budgets, reporting, and cost control
- Proven operational leadership experience (property or related sectors ideal)
- Commercial acumen and a no-nonsense approach
- Strong leadership skills with a hands-on mindset
- High standards, strong values, and a drive to grow something meaningful
- A seat at the table in a growing, entrepreneurial business
- Autonomy, influence, and space to make real change
- Competitive pay with the potential for long-term rewards
Contact Details: If you are interested in this role as a Head of Operations please send your CV to morne.ackerman@raynerpersonnel.com or call me on 07510130646.
Please Note: Rayner Personnel – Property Recruitment are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Rayner Personnel processing and storing your data for the purposes of your job search.
We receive a great many applications for our vacancies and try to respond to as many as we can as quickly as possible. If you have not heard from a member of the team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel that you may apply for other roles we are advertising in the future.
Head of Operations employer: Rayner Personnel
Contact Detail:
Rayner Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations
✨Tip Number 1
Make sure to highlight your estate agency experience during any networking opportunities. Attend industry events or local meetups where you can connect with professionals in the property sector. This will help you build relationships and potentially get referrals.
✨Tip Number 2
Research the company thoroughly before any interviews. Understand their values, mission, and recent developments. This knowledge will allow you to tailor your discussions and demonstrate your genuine interest in helping them grow.
✨Tip Number 3
Prepare specific examples from your past roles that showcase your operational leadership skills. Be ready to discuss how you've successfully managed teams, improved processes, or driven growth in previous positions.
✨Tip Number 4
Showcase your commercial acumen by being prepared to discuss market trends and potential opportunities in the estate agency sector. This will demonstrate your strategic thinking and ability to contribute to the company's growth.
We think you need these skills to ace Head of Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your estate agency background and operational leadership experience. Use specific examples that demonstrate your commercial acumen and hands-on approach.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the role. Emphasise your leadership skills, ability to drive professional growth, and your vision for scaling operations.
Showcase Relevant Achievements: In your application, include quantifiable achievements from your previous roles that relate to operations management, team building, and compliance. This will help you stand out as a strong candidate.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This can help keep you on their radar.
How to prepare for a job interview at Rayner Personnel
✨Showcase Your Estate Agency Experience
Make sure to highlight your background in estate agency during the interview. Discuss specific examples of how your experience has prepared you for a leadership role, particularly in operations and management.
✨Demonstrate Commercial Acumen
Prepare to discuss your understanding of the property market and how you can drive profitability. Be ready to share insights on cost control and budget management, as these are crucial for the role.
✨Emphasise Leadership Skills
Since this role requires strong leadership, think of examples where you've successfully built and led teams. Talk about your hands-on approach and how you motivate others to achieve high performance.
✨Prepare for Strategic Discussions
Be ready to discuss your vision for the company's growth and how you would set targets and spot opportunities. This shows that you are not only focused on day-to-day operations but also on long-term success.
