Office of Rail and Road (ORR)

About the Office of Rail and Road (ORR)

The Office of Rail and Road (ORR) is the independent regulator for the railways and roads in Great Britain. Established to ensure that the rail and road sectors operate efficiently and effectively, ORR plays a crucial role in promoting safety, enhancing performance, and protecting the interests of users.

One of the primary functions of ORR is to oversee the economic regulation of Network Rail, ensuring that it delivers value for money for taxpayers and passengers alike. The organization also monitors the performance of train operators, holding them accountable for service delivery and customer satisfaction.

In addition to its regulatory duties, ORR is committed to fostering competition within the rail industry, encouraging innovation and investment to improve services. The agency works closely with various stakeholders, including government bodies, transport authorities, and industry partners, to develop policies that enhance the overall transport infrastructure.

ORR’s vision is to create a railway system that is safe, reliable, and accessible to all. The organization actively engages with the public and industry professionals to gather feedback and insights, which inform its regulatory approach and strategic initiatives.

• Core Activities:
• Regulating Network Rail and train operators
• Promoting safety and efficiency in rail and road transport
• Encouraging competition and innovation in the transport sector
• Engaging with stakeholders to improve transport policies

Through its comprehensive oversight and commitment to continuous improvement, the Office of Rail and Road aims to ensure that the rail and road networks meet the needs of current and future generations.