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- Tasks: Lead a team to create an amazing shopping experience for customers.
- Company: Join New Look, a fun fashion brand with over 55 years of style history.
- Benefits: Enjoy 40% staff discount, flexible hours, and access to exclusive perks.
- Why this job: Shape the future of fashion while inspiring a passionate team in a vibrant environment.
- Qualifications: Previous management experience and a passion for fashion are essential.
- Other info: We celebrate diversity and offer training for your personal growth.
The predicted salary is between 28800 - 43200 £ per year.
We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK. By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other. Our purpose is always to inspire That New Look Feeling and we believe that starts with us.
It’s a busy and exciting time for the brand and we’re on the hunt for a Store Manager to join our growing Chippenham team.
The Store: As our Chippenham Store Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed. You’ll have the opportunity to make a significant impact on our customers' shopping experience. Take the reins, inspire a team of fashion enthusiasts, and create an unforgettable shopping journey.
The Role: In your high street store you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results… whilst having fun along the way! You will be fully accountable for your store performance, by working alongside your Territory Leader to continually identify opportunities which will impact KPI’s, customer service, team development and overall sales – so that we are playing to win!
About you:
- You have previous store/deputy management experience
- You have a track record of effectively leading and managing a team
- You identify yourself as a New Look brand adorer
- You have a history of delivering and exceeding KPI’s and key objectives
- Commercial acumen
- Excellent communication and interpersonal skills to engage with customers and provide exceptional service.
- Exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently.
Why New Look? The amazing people, the fashion – there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. Being part of the New Look Team means you get access to a great range of benefits & perks:
- You’ll love our generous staff discount – 40% off for you and a loved one, and 25% off for up to 12 friends and family members!
- Get special access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway.
- Plan for your retirement while you work with our contributory private pension scheme.
- We’re all about celebrating our success, so we have a performance-related retail management bonus scheme.
- Our family-friendly policies include enhanced maternity, paternity and adoption leave, and shared parental leave.
- Claim money back towards the cost of medical care that you pay for yourself and your children with our healthcare cash plan, paid for by us.
- Do your bit for the environment and save money with our Cycle2Work scheme.
- All employees are covered by our life assurance policy from day one.
We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we’re keen to discuss this with you in line with the output needed for the role.
Store Manager employer: New Look
Contact Detail:
New Look Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with New Look's brand values and culture. During your interview, demonstrate how your personal values align with theirs, especially around being customer-obsessed and playing to win.
✨Tip Number 2
Prepare examples from your previous management experience that showcase your ability to lead a team effectively. Highlight instances where you exceeded KPIs or improved customer satisfaction.
✨Tip Number 3
Research the Chippenham store and its performance metrics. Being knowledgeable about the specific challenges and opportunities in that location will show your commitment and readiness to make an impact.
✨Tip Number 4
Engage with current employees or customers to gain insights into the store's atmosphere and customer preferences. This will help you tailor your approach and demonstrate your understanding of the local market during the interview.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with New Look's values and mission. Highlight how your personal values align with theirs, especially their focus on being customer-obsessed and collaborative.
Tailor Your CV: Make sure your CV reflects your previous store or deputy management experience. Emphasise your track record in leading teams and exceeding KPIs, as these are crucial for the Store Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and your understanding of the New Look brand. Mention specific examples of how you've created a positive shopping experience in the past.
Follow Application Guidelines: Ensure your CV is in a simple format, like Microsoft Word, as specified. Double-check all details before submitting to avoid any issues during the application process.
How to prepare for a job interview at New Look
✨Show Your Passion for Fashion
As a Store Manager, it's crucial to demonstrate your enthusiasm for the New Look brand and fashion in general. Share personal experiences that highlight your love for style and how it influences your approach to customer service.
✨Highlight Leadership Experience
Be prepared to discuss specific examples of how you've successfully led a team in the past. Focus on your ability to inspire and motivate others, as well as how you’ve handled challenges and achieved results together.
✨Understand the Brand Values
Familiarise yourself with New Look's core values: playing to win, being customer obsessed, and working as one. Be ready to explain how these values resonate with you and how you would embody them in your role as Store Manager.
✨Prepare for KPI Discussions
Since you'll be accountable for store performance, brush up on key performance indicators (KPIs) relevant to retail. Be ready to discuss how you've previously met or exceeded KPIs and what strategies you would implement to drive sales and enhance customer experience.
