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- Tasks: Join us as a Salesforce Test Analyst, ensuring top-notch quality in our Service Cloud solutions.
- Company: Be part of a dynamic team dedicated to delivering exceptional software quality.
- Benefits: Enjoy flexible working options and a collaborative work culture with great perks.
- Why this job: Make an impact by enhancing software quality while working in an Agile environment.
- Qualifications: 5+ years in QA, Salesforce experience, and strong analytical skills are essential.
- Other info: Salesforce certifications and test automation experience are highly desirable.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a highly skilled and experienced Quality Assurance Consultant to join our team on a permanent basis. The successful candidate will be primarily responsible for ensuring the quality of Salesforce Service Cloud solutions throughout the development lifecycle. This role demands a strong background in software quality assurance, meticulous attention to detail, and a proactive approach to identifying and mitigating potential issues. The QA Consultant will work closely with developers, architects, and project managers.
Key responsibilities:
- Develop and execute comprehensive test plans and test cases for Salesforce Service Cloud implementations, based on provided designs and user stories.
- Perform various testing activities, including functional testing, regression testing, integration testing, system testing, and user acceptance testing.
- Identify, document, and track software defects using Jira, ensuring clear communication with the development team.
- Analyze test results and provide detailed reports to project stakeholders, highlighting areas of risk and potential improvements.
- Collaborate with developers to ensure that solutions meet quality standards and business requirements.
- Participate in requirements gathering and design reviews to provide input on testability and quality considerations.
- Contribute to the development and improvement of QA processes and best practices.
- Work within an Agile development environment, participating in sprint planning, daily stand-ups, and retrospectives.
- Ensure adherence to project timelines and deliverable deadlines.
- Create and maintain test documentation, including test plans, test cases, and test summary reports.
Key Skills & Experience:
- 5+ years of hands-on experience as a Quality Assurance Consultant or Software Tester.
- Extensive experience with Salesforce Service Cloud implementations.
- Strong understanding of software testing methodologies and best practices.
- Proficiency in designing and executing test plans and test cases.
- Experience with Jira for defect tracking and test management.
- Solid understanding of Agile development methodologies (e.g., Scrum, Kanban).
- Excellent analytical and problem-solving skills, with a keen attention to detail.
- Strong written and verbal communication skills, with the ability to communicate technical issues clearly and concisely.
- Ability to work independently and as part of a team.
- Salesforce certifications (e.g., Salesforce Certified Service Cloud Consultant) are highly desirable.
- Experience with Accessibility requirements and testing.
- Experience with test automation tools (e.g., Selenium, Provar).
- Experience with Salesforce Lightning Web Components (LWC).
- Knowledge of Salesforce integrations using REST and SOAP APIs.
- Experience with tools like Zephyr.
- Proven experience in test automation.
salesforce test analyst employer: mthree
Contact Detail:
mthree Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land salesforce test analyst
✨Tip Number 1
Familiarise yourself with Salesforce Service Cloud and its functionalities. Understanding the platform inside out will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your Agile methodologies, especially Scrum and Kanban. Being able to discuss how you've successfully worked in Agile environments will show that you're a great fit for our team.
✨Tip Number 3
Get comfortable with Jira if you aren't already. Knowing how to document and track defects effectively will be crucial in this role, and it’s a skill we value highly.
✨Tip Number 4
Consider obtaining relevant Salesforce certifications, such as the Salesforce Certified Service Cloud Consultant. This will not only enhance your resume but also give you an edge over other candidates.
We think you need these skills to ace salesforce test analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Salesforce Service Cloud and quality assurance. Use specific examples that demonstrate your skills in testing methodologies, defect tracking with Jira, and Agile practices.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for quality assurance and your understanding of the Salesforce ecosystem. Mention any relevant certifications and how your background aligns with the responsibilities outlined in the job description.
Showcase Relevant Experience: In your application, emphasise your hands-on experience as a Quality Assurance Consultant. Detail your familiarity with test automation tools and your ability to work within Agile environments, as these are key aspects of the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a QA role.
How to prepare for a job interview at mthree
✨Showcase Your Salesforce Expertise
Make sure to highlight your extensive experience with Salesforce Service Cloud implementations. Be prepared to discuss specific projects you've worked on, the challenges you faced, and how you overcame them. This will demonstrate your hands-on knowledge and problem-solving skills.
✨Demonstrate Your Testing Methodologies
Familiarise yourself with various software testing methodologies and be ready to explain how you've applied them in past roles. Discuss your experience with functional, regression, integration, and user acceptance testing, as well as how you ensure quality throughout the development lifecycle.
✨Prepare for Agile Discussions
Since the role involves working within an Agile environment, brush up on Agile principles and practices. Be ready to talk about your experience with sprint planning, daily stand-ups, and retrospectives, and how these practices contribute to successful project outcomes.
✨Communicate Clearly and Effectively
Strong communication skills are essential for this role. Practice articulating technical issues clearly and concisely, especially when discussing defect tracking and reporting. Being able to convey complex information in an understandable way will set you apart from other candidates.
