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- Tasks: Lead a dynamic team in delivering exceptional hospitality experiences.
- Company: Join BaxterStorey, a leader in the hospitality industry with a focus on genuine service.
- Benefits: Enjoy 28 days holiday, enhanced maternity leave, free meals, and discounts on high street shops.
- Why this job: Be part of a supportive, inclusive culture that values growth and celebrates diversity.
- Qualifications: Experience in hospitality or contract catering is preferred; strong leadership and communication skills are essential.
- Other info: We welcome applicants from all backgrounds and are committed to creating an inclusive environment.
The predicted salary is between 36000 - 60000 £ per year.
Role: General Manager – 1 year contract with the potential to extend
Location: Potter’s Bar, London
Hours: Monday to Friday (40hr contract)
- 28 Days holiday including bank holidays
- Plus your birthday off
- 24 weeks enhanced maternity leave
- Secondary carer leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke training and development opportunities
- Apprenticeships opportunities for all experience levels
- Pension and life insurance
- Discounts available on our HAPI app; high street shops, holidays & cinema
- Access to employee assistance programme
- Cycle to work scheme
Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Manager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.
We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are a General Manager who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you!
Job Description
- Leading a team of 5 highly regarded chefs and front of house
- Working closely with Operations Manager and other location managers within the group
- Ensure that the location achieves, as a minimum, the financial targets agreed with the client in line with the budget
- Monitor the work of all the staff and carry out appraisals, recognise training needs and potential as appropriate
- Hold team meetings on a regular basis to communicate targets, standards required and company and client information
- Work with your Operations Manager to prepare budgets; achieve and maintain the food cost in accordance with the budget
- Develop and evolve all client’s services at location, ensuring regular adjustments and improvements are both recommended and implemented
Qualifications
- Ideally a background in the corporate / contract catering sector
- Stable & progressive career to date
- Easily commute to Manchester city centre
- You thrive on getting the best out of people and maximising commercial opportunities
- You draw satisfaction from managing, training and supporting a team
- You provide a professional catering service, ensuring that company standards are maintained and that Client expectations are met
- Have experience in a General Manager role ideally in contract catering or hospitality
- Good understanding of report writing and financial management.
- Possess excellent supervisory and communication skills
- Good delegation and influencing skills
- Able to demonstrate your analytical approach to problem solving
- Have the ability to display a real passion for food and customer service
Additional Information
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution!
BaxterStorey Values:
ALWAYS VISIONARY
We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
WHOLEHEARTEDLY POSITIVE
We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
CREATIVELY COLLABORATIVE
We embrace our differences to push creativity and we work together to be better.
FOREVER CONSCIOUS
We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
Join us and bring your unique perspective to our team.
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General Manager - Maternity Cover employer: BaxterStorey Limited
Contact Detail:
BaxterStorey Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Maternity Cover
✨Tip Number 1
Familiarize yourself with BaxterStorey's values and mission. Show how your personal values align with theirs during the interview. This will demonstrate that you are not just looking for a job, but that you genuinely want to contribute to their vision.
✨Tip Number 2
Prepare specific examples from your past experiences that highlight your leadership skills and ability to motivate a team. Be ready to discuss how you've successfully managed teams in high-pressure environments, as this is crucial for the General Manager role.
✨Tip Number 3
Research the corporate and contract catering sector thoroughly. Understanding current trends and challenges in the industry will help you speak confidently about how you can drive success at BaxterStorey.
✨Tip Number 4
Network with current or former employees of BaxterStorey if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace General Manager - Maternity Cover
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and management. Emphasize your ability to lead teams, manage budgets, and deliver exceptional customer service, as these are key aspects of the General Manager role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for hospitality and your motivation to create memorable experiences. Mention specific examples from your past roles that demonstrate your leadership skills and ability to exceed expectations.
Showcase Your Achievements: When detailing your work history, focus on quantifiable achievements. For instance, mention how you improved team performance, increased customer satisfaction scores, or successfully managed financial targets.
Align with Company Values: Familiarize yourself with BaxterStorey's values and culture. In your application, reflect how your personal values align with theirs, particularly in areas like teamwork, creativity, and commitment to inclusivity.
How to prepare for a job interview at BaxterStorey Limited
✨Show Your Passion for Hospitality
Make sure to express your genuine passion for providing exceptional hospitality and service during the interview. Share specific examples of how you've gone above and beyond in previous roles to create memorable experiences for customers.
✨Demonstrate Leadership Skills
As a General Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've motivated and developed your team in the past. Highlight any successful team initiatives or training programs you've implemented.
✨Understand Financial Management
Since financial targets are crucial for this role, brush up on your financial management skills. Be ready to discuss how you've managed budgets, achieved financial goals, and maintained food costs in previous positions.
✨Emphasize Collaboration and Inclusivity
BaxterStorey values collaboration and inclusivity. Share your experiences working in diverse teams and how you foster an inclusive environment. Discuss how you embrace different perspectives to enhance creativity and teamwork.
